FedEx Support Ticket

Where's my package? - FedEx home delivery

Created By: Shanthi's Picture Shanthi Last Reply: Shanthi's Picture Shanthi
Priority Level: [Emergency] Status: [Open]
Created: 2 months ago Last Updated: 2 months ago
Department: N/A Replies: 0
Product: FedEx home delivery

Tracking ID - 721887117764

My package was being sent back to the seller without my knowledge.

On the delivery they asked me to pay Rs.2165, I asked them to give me bill for that.The delivery person said that they attempt 3 deliveries so it will be delivered tomorrow with all the documents.

I waited for 2 more days and when I contact the Fedex office they simply said the package is being returned.

I would like to know
1.Why dont you attempt 3 times delivery as you promised?
2.Why dont you inform me before returning it?
3.Why dont you bring bill if I need to pay extra? and Why do I need to pay extra?
4.Please provide prove in-case you attempted 3 time or if you informed me.

I booked a complaint in your Indian website and till now I dont get any response from them and its been more than 30 hours.
What are you going to do for the delay?


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