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FedEx Support Ticket - Representative Failure

FedEx Support Ticket

Representative Failure

Created By: SomeDudeOnline's Picture SomeDudeOnline Last Reply: SomeDudeOnline's Picture SomeDudeOnline
Priority Level: [Low] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

I just want FedEx to know that they suck. I had a package "overnighted" to me. It was in there possession on Friday and it wasn't scheduled to arrive until Monday. That was sort of acceptable to me. Except I knew I wouldn't be there before 5:45 so I called and requested that it be delivered after that time so that I could be there to sign for it. The representative said "sure no problem". So I get home and no package was delivered that night. I track the order and discovered that they attempted to deliver it at noon that day. WTF!!! So I call and they say I can pick it up (a 30 minute drive both ways HELLO I PAID YOU TO DO THAT) or wait until tomorrow and hope that this representative isn't as stupid as the last. I am done with FedEx unless they give me a year of free unlimited shipping with guarantees on dates and times of every single one. GO UPS WOOHOO!

Fedex, if you're actually interested in satisfying your customer so that you may have on in the future my email address is sumdudeonline@gmail.com


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