Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
FedEx Complaint - Worst Experience with Fedex Dubai
FedEx Complaint

FedEx Complaint

ADVERTISEMENT

Worst Experience with Fedex Dubai


My experience was the worst customer service ever with an unskilled, rude and absolutely unprofessional agent . I spoke to an agent in fedex dubai named RAJ and from the start he had a very unfriendly attitude. He failed to give correct estimates for most of my enquires and even denied that fedex would supply boxes! I had to literally pull the information out of him and he was very unwilling and reluctant to help by all means. He could not give ascending/descending quotes according to weights which is standard for any courier company. He attacked me verbally and i had to speak to a supervisor who apologized for her employee's behavior. She was able to give me correct figures and her service was superb. I request investigation with this employee and adequate punishment for his behaviour and unprofessionalism, especially that he failed to reach the least accepted customer service level plus his extreme lack of knowledge and shocking level of training would definately affect the reputation of a company like Fedex. I have to say that after this experience and even with the good service i received at the end from the supervisor, i would still think twice before using Fedex Dubai.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to FedEx
SUBMIT a ticket
for FedEx
WATCH videos
for FedEx
More FedEx Reviews and Complaints MORE reviews and complaints
for FedEx

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More FedEx reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team