FedEx Complaint

FedEx Complaint

ADVERTISEMENT

How does this happen during the HOLIDAY SEASON? - parcel delivery


Okay, so about two weeks ago, I ordered an iPod from Apple.com. It shipped via FedEx . Here's the problem - On the day I was expected to receive it, it was first put on the WRONG TRUCK ENTIRELY, and still delivered TO THE WRONG ADDRESS! Fortunately, the person that received it sent it back, and FedEx was set to deliver it the following day.
They put it on the wrong truck AGAIN.
Now, take into account my area is currently facing a good foot of snow & ice. So, even once the package was on the WRONG TRUCK, they called in the drivers before they could give me it.

Now, my package NEVER received any sort of high-importance. You'd think after TWO mis-shippings, FedEx would insure that MY package was delivered, ASAP. Nope. They kept calling in the trucks every day, and as a result, only the people at the START of the route got service. Those at the end? Nope.

This all happened during the Christmas rush. In a season where on-time dleiveries are ESSENTIAL, you'd think they could avoid MULTIPLE SCREWUPS like this! But NO! It's downright IDIOTIC, and I'm astounded that FedEx can still stay in buisness with horrid management like this.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to FedEx
SUBMIT a ticket
for FedEx
WATCH videos
for FedEx
More FedEx Reviews and Complaints MORE reviews and complaints
for FedEx

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More FedEx reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team