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FedEx Complaint - Fedex SUCKS!!!! Lying about deliveries all the time!!!
FedEx Complaint

FedEx Complaint


Fedex SUCKS!!!! Lying about deliveries all the time!!!

My choice of delivery has always been UPS. The vendor that I purchase most of my clothing from just changed delivery companies from UPS to FedEx . My first delivery through fedex was last week. I live in an apt building with a leasing office that signs off deliveries for tenants and UPS always used to get them delivered their when I'm not home. Fedex left a note that they could not deliver because I was not home on Friday. I found out later that they do not deliver during weekends (weird for such a huge business company). On Monday I called off work to wait for delivery which according to their email that they sent me, next delivery would be Monday by 10:30am. I waited for the package at home, sitting in the living room specifically for the delivery. Ater 10:30 am I decided to track the delivery on line and found out that fedex has written that they could not deliver again because I was not home. I was MAD because I knew that that was a lie. I took off work just to sit at home and wait for delivery and you are lying that I was not home when you did not even make an effort to come to my house? I have never seen a business that has no respect or regard for it's customers. These fedex delivery drivers forget that they are getting paid because someone is usig fedex services and if everyone stop using their horrible "full of lies" services they will lose their jobs. The management of these company is so awful and I hope you go out of business soon due to mistreatment of customers. You bite the hand that feed you.....I called the company with nothing productive coming out of my calls. Then I contacted the vendor asking why they are using that crappy services of lying delivery drivers. They told me they could not explain the reason which I assume has everything to do with price. I told them to request the package back from FedEx and give me a refund. I have no time sitting at home day after day waiting for a delivery that was never going to be made because the fedex driver does not feel like coming to my home and decides to just conveniently lie in his/her system that I was not home. I have no time for games. I also told the Vendor that since they have chosen to use cheap unreliable services for delivery, we have to part ways. I will never order from them again so long as they keep Fedex for their delivery services. You make a bed, lie on it. I was a very loyal customer to this company and their products are so pricy that it is unbelievable that could choose to use the most unreliable delivery services in the world like FEDEX. So sad that folk that have job opportunities could be messing themselves up by lying through their teeth. You will regret this when this company falls apart due to being lazy to deliver......

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