Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
FedEx Complaint - FedEx mishandles important packages and could care less
FedEx Complaint

FedEx Complaint


AAKU's Picture Reviewed by AAKU

ADVERTISEMENT

FedEx mishandles important packages and could care less


Ordered new swimming pool filter online on 6/18/14. Promised it would ship in 1 day. Picked up in IL by FedEx 6/18, got to MD on 6/19 at the first FedEx location, where it went on another truck on 6/20 to the Halethorpe location, and then was put on a wrong truck by FedEx employee (of course we did not know any of this by using the tracking number. We tracked the package daily with a scheduled delivery of Saturday 6/21!!!!! How can a package go from Illinois to Maryland so quickly and then be mishandled so badly???We waited all day Saturday 6/21 only to be disappointed. Mind you, we have 24,000 gallons of pool water sitting since 6/18 when we ordered the new filter, which is now turning from clear to god knows what. Went online again and saw the scheduled delivery date had changed from Saturday 6/21 to Tuesday 6/24. Called FedEx and was told that our package was put on a wrong truck and ended up at another FedEx location that does not deliver to homes on Mondays. We asked to be connected to a supervisor and got someone in the "customer advocate" dept. What a joke. They could care less that they caused this problem for us. We will never believe in FedEx again. We were told that our filter will be at our house on Tuesday 6/24. We will see. A LOT OF PEOPLE ARE
FED UP WITH FED EX INCLUDING US!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to FedEx
SUBMIT a ticket
for FedEx
WATCH videos
for FedEx
More FedEx Reviews and Complaints MORE reviews and complaints
for FedEx

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More FedEx reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team