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FedEx Complaint - FedEx Union city - FEDEX GROUND SERVICE
FedEx Complaint

FedEx Complaint

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FedEx Union city - FEDEX GROUND SERVICE


Today's experience with fedex was the worst one in my life.

I was expecting a very important document in Friday evening. As per the tracking information the package was expected to be delivered by 8 pm. I got a message at 4.56 pm that package was delivered since I was not hope. I called fedex immediately at 4.59 and was on multiple calls where every one that I spoke just apologized but offered no help. Infant they asked me to go to Union even when I told them that I work in Manhattan and do not own a car. Since the document was critical to finalize a transaction for Saturday I decided to go to Union by public transportation at around 5.30 pm. As I write this review it's 11.30 pm and still would need at least an hour to reach home.

They have their center at such a location where public transportation was equivalent to non existent. I had extremely difficult time traveling home by bus and that too walking home in Newark at that point of time.
This has caused so much frustration and inconvenience. FedEx did not even offer to redeliver or at least drop to the nearest location. At the end I would just say fedex is inhuman.


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