FedEx Complaint

FedEx Complaint

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FedEx Truck totaled my car


That's right, he came barreling down a quiet suburban street and took out the complete drivers side of my car. FedEx happens to be self insured by a company called Broadspire. It took them almost two weeks for anyone to call me about my claim and authorize a rental car, once they determined that my 2012 Volvo was not salvageable, they demanded that we return the rental car and they would issue a check. We did as they asked and it took another two weeks for them to issue the check which they sent, wait for it, FedEx. Despite being given expect instructions of where to send the check in the initial correspondence (it required a signature, of course), they have been trying to deliver it to a home that we moved out of 6 weeks ago. So now, we have to go a retrieve the check from main office because they cannot deliver it to the address we gave them in the first place. Way to go FedEx, your drivers, your insurance company and your service all suck.


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