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FedEx Complaint - Example: FedEx Rip Off and Terrible Customer Service
FedEx Complaint

FedEx Complaint


mkp23's Picture Reviewed by mkp23

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Example: FedEx Rip Off and Terrible Customer Service


FedEx is a rip off!! I went in to the Spokane Wa Spokane Falls Blvd location to print corporate fundraising letters and used their work stations to pull it up from my email account and print and couldn't get help from the employees. I approached a customer service rep by the name of Daniel and he shooshed me and held his figure up because he had to run in the back to get witeout for another customer. Meanwhile the timer was ticking away charging me .40 cents per minute. When he finally helped me, he was a pompous jerk using short fast answers and horrible body language as if he didn't have time for me. He said I couldn't access my email because their server is slow. Another lady at the front was having a hard time with their server as well. Is THIS how FedEx gets over on their customers? Charging them by the minute and having slow servers to rip off their customers. BAD BUSINESS. i will never go there again for any of our marketing and advertising needs again. Time to find a ma and pa shop with quality customer service and honest service. Boo to Daniel who needs a lesson in customer service skills.


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