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FedEx Complaint - EXPEDITE SHIPMENT DELIVERED TO A WRONG ADDRESS TO ANOTHER STATE
FedEx Complaint

FedEx Complaint

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EXPEDITE SHIPMENT DELIVERED TO A WRONG ADDRESS TO ANOTHER STATE


I ordered an international shipment from India worth $400 with an expedite shipment. I paid close to $160 just for the shipping alone. I tracked the shipment yesterday and was waiting the package to be delivered today morning as per the tracking update. I got the update the the package was delivered to my leasing office by someone named LOVESTED signing it for receiving at 8am today morning (Aug 28th) whereas my leasing office on Friday's open only at 10am. i got a doubt and I went to the office and no one was there. Went to the nearby fedex office around 11am and they didnt give me any additional info apart from what I got through tracking. I went to the leasing office and they said I had no deliveries and also no one in the name of the person who signed it. I called my indian courier office and they confirmed that the address was correct on the invoice. then I called Fedex and they informed me it has shipped to a different address and the first agent mentioned I would get the package in 2 hours (this was around 5pm my time CST). I called back Fedex again and this time an agent transferred my call to another person working on International Shipment who informed me that my package has been shipped to St Louis, MI whereas I live in TX. I got really irrated, this package is very important for me for this weekend as it contained my sports equipment which I need to use for my very important game this sat and sun. This agent informed me that I can expect this package by Monday only. for all the expedite shipment I get this kind of service and I also get to loose my two very important games. Feeling pathetic at the moment, cant express everything in this review. I've been practising for these games for almost 5 months now.


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