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FedEx Complaint - Delivered to wrong address and did NOTHING about it! - 22" LCD Monitor
FedEx Complaint

FedEx Complaint

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Delivered to wrong address and did NOTHING about it! - 22" LCD Monitor


The item was stated it was delivered to my house at 9.48am, I was home and never seen or hear anyone, I have dogs so they would have heard the door bell. I looked all around out side. Finally I called FedEx on 7/1/2017 the day it was suppose to be delivered, I was told I would get a call within 2hrs. never happened. In the meantime I went driving around my block to see if had been delivered some place else. Sure enough 2 houses done sitting on the front porch of a empty house with a for rent sign was my 22" monitor. By the way it clearly stated 804 an I am 810 which my box address stated. I called 7/3/2017 since I did not get a call back from them and I was put on hold, then disconnected. I finally got a call today stating they are still looking in to the matter and the driver had not really responded yet,(I guess not, he HAD to know it was left at the wrong house). I was told the only thing I could do was to contact the seller/shipper and get a refund. For something that was clearly FedEx's fault!! Had I not went looking or the house not been empty, I would no have ever gotten my item it was a 130.00 item and a bday gift for 7/4!!! They handled this ALL wrong and did NOT want to take any responsibility for something the driver clearly did wrong. How do you think 804 is 810?!!! BEWARE if you use FedEx!!


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