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FedEx Complaint - Delivered to wrong address - BedInABox. com
FedEx Complaint

FedEx Complaint

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Delivered to wrong address - BedInABox. com


message was added giving clear, concise instructions all the way up to my condo landing and with my condo number. the condo number is also posted at each door frame. knowing my 80 lb item was on the truck for delivery. I happened to look out, see a FedEx truck at a nearby bldg, ran out on the landing, and asked if he didn't have a delivery for me. He said "no", was very nice, and said there were two more trucks due this way yet today. an hour later I saw that tracking had it as "delivered". called customer support, had him on the phone while i ran down 3 flights and over to the next bldg, and there it was. so i'm in my mid-60s and had to lug that thing all the way over to my place. we pay for door to door and i was really counting on that this time. apparently they are so busy that the "message" is misread and no attention to the address posted right at the door in big white numbers. Thanks a lot!


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