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FedEx Reviews

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  • Where's my package?



    Tracking ID - 721887117764 My package was being sent back to the seller without my knowledge. On the delivery they asked me to pay Rs.2165, I asked them to give me bill for that.The delivery person said that they attempt 3 deliveries so it will be delivered tomorrow with all the documents. I waited for 2 more days and when I contact the Fedex office they simply said the package is being returned. I would like to know 1.Why dont you attempt 3 times delivery as you promised? 2.Why dont you inform me before returning it? 3.Why dont you bring bill if I need to pay extra? and Why... More...
    (Delivery Services)
  • horrible



    I had a package I was suppose to receive through fed ex and and I missed them all 3 times while I was home I never heard one knock I believe they knock light n run off ...I even signed the paper tag giving them permission to leave my package in my front office and they still said I wasn't home ....pissed off Houston, Tx Green rd location More...
    (Delivery Services)
  • damaged package



    i sold a item on ebay ,Ebay suggested a shipping label it was Fedex Smart post.I took the package into the fedex shipping store and that where to problem started,the package was handed off to usps 17 days after they originional shiip date and 13 days later the package was received 14 days late.it was damage some where in shipping at this time im out of 700.00 dollars the value of the damage package no one wont to take resonsablity for the damage please help More...
    (Insurance)
  • Delivery



    Package delivered to wrong address. And no ETA on when I will get my package. It has been over 30 hours since FEDEX was advised that my package is at the wrong address and NO ONE knows when I will get my package. Customer service is horrible. There is not time frame and no one came get in touch with the driver. I called several times and no change. This is the worst experience ever. I will tell my company, and family and friends never to use you again. How do you not have a window for deliver times especially when you leave someone elses property at the wrong address. This should be a... More...
    (Delivery Services)
  • Lost Shipment



    Our company received a contract to provide the Apple Iphone 6 to a West African government for upcoming elections. We shipped the product on 1/9/15 in a large, heavy duty container, pad locked and shrink wrapped. The value of the shipment was $49,600. The package was lost and found several times during shipment and by the time the package made it to the destination (over three weeks late), the container was open and the majority of goods lost. We wrote to FedEx and provided all receipts for the purchase of phones and pictures of the package and asked to be compensated for the loss of... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • Parcel not delivered in 2 weeks



    Hello Team, We are a regular user of Fedex express services and we sent a shipment with parcel tracking number 772386173228 on 24th December 2014 to Kazakhstan, however it has not been delivered yet and from the date of 29th December it is showing in Frankfurt location and after that nothing has been updated. Following up numerous time with the shipping agent in Jaipur we have not received any satisfactory answer. This parcel has to be delivered in couple of days as this is now really urgent. Could someone please look into this issue at the earliest. Your urgent attention would highly be... More...
    (Delivery Services)
  • package not delivered



    I have ordered for a package from bangalore on 6th nov 2014 and its been couriered thro fedex and it reached chennai by 09 Nov 2014 but unfortunately till now I dint receive the package when I called the branch they dint response properly instead they throwing the ball from their court very bad customers are getting treated. And even now I dint get a proper response date today is 15 nov 2014. my air way bill no =612275542920 please someone can help me??? More...
    (Delivery Services)
  • Rude lying driver



    I sat in my front window all day yesterday waiting for the FedEx driver. Because I know he will just drop the package in the driveway and take off. Example: I ordered a 50" TV and he dropped it and took off before I could even get out the door. Well he never came yesterday but the tracking said I was not at home. So I called the 1-800 # and complained. And today he shows up with the package and starts mouthing off because I complained. This company hires the absolutely worst drivers. They lie and when they get caught the lie some more and blame the customer. More...
    (Delivery Services)
  • Delayed Delivery



    Packet Collected by FEDEX India on 8th July 2014. Today 22nd July packet is not deliverd. After various complaints packet reached local Fedex office on 19th July and still today they have not deliverd the item. Customer care repersentative have no answer to say. Being a reputed Courier company this is a pathatic situation. Packet from Kanpur India to Cochin India. More...
    (Delivery Services)
  • Hopless Customer Service in Bangalore



    I had received 2 parcels from US through Fedex, and when sent these parcels they have included the return receipt. I just called 1800 209 6161 (around 02:45 PM) to know more about this, and they say that I still have to pay the charges and the personnel like a parrot keeps saying I have to pay for the parcel despite telling him that it has already been paid and rudely told me that he cannot arrange for the pickup and disconnected the call. Trust me this is the worst courier company I have ever known as I had a tough time to get my 1st parcel on time, I had to make 12 calls and it is... More...
    (Delivery Services)
  • Representative Failure



    I just want FedEx to know that they suck. I had a package "overnighted" to me. It was in there possession on Friday and it wasn't scheduled to arrive until Monday. That was sort of acceptable to me. Except I knew I wouldn't be there before 5:45 so I called and requested that it be delivered after that time so that I could be there to sign for it. The representative said "sure no problem". So I get home and no package was delivered that night. I track the order and discovered that they attempted to deliver it at noon that day. WTF!!! So I call and they say I... More...
    (Delivery Services)
  • FedEX Delivery Mismanagement



    I am a Recipient and My Package was delivered to Third Party and I verified that within an hour monitoring the Tracking number and reported the issue to FedEX Immediately and did multiple followup's and finally after multiple calls they are now asking the sender to go through the claim process. Each time Myself or sender called to trace the package we were given different reasons or Information for Package not being delivered. 1st Call. FedEX Representative notified us that the Address was not listed correctly by sender and later they confirmed the same address where the package... More...
    (Delivery Services)
  • 1957 chevy door panels



    Fed-X lost a package in Tennessee being delevered to me containing a set of 1957 chevy door panels that I had purchased that are very hard to come by.ref. # 137317015003319. Fed-X eventualy, after weeks, claimed the package was lost or stolen and paid the sender for his claim..but since I didn't get my door panels, now I have to start looking all over again, and it took me months to find a good used set, and it could take me months, or even years, to find another decent set of used ones. So how could Fed-X simply lose the package, and no one be responsible? I guess they feel like... More...
    (Delivery Services)
  • Complaint



    fed ex is giving us a hard time with the delivery. I called them many times to get the item delivered. I agreed to have someone home to accept the package in person like fed ex required. Either they went to the wrong street or didn't deliver at all We were outside the trailer at 1:26pm at the time they said the truck was here. Truck never showed up. I have had other deliveries delivered to the wrong address. Fed ex is a business and I was hoping they would want to give good customer service but I was wrong Now they say the delivery should be Tuesday Lets see what happens they... More...
    (Delivery Services)
  • FedEx Driver Lied about trying to deliver package



    I stayed home all day awaiting a package set to be delivered today. After waiting all day I checked the website and it said that the driver tried to deliver at 7:02pm tonight. That is a complete lie as several people were home all day including all 5 of my very noisy dogs that bark whenenever someone comes 100yards from my house. Not one dog bark, no knock on the door, nothing. I realize it is New Year's Eve and the driver was probably wanting to get home early but to lie and now I wont get delivery until Wednesday when no one will be home is extremely aggravating. It would be... More...
    (Delivery Services)
  • failed delivery



    I ordered my daughters bday gift and it was shipped from amazon with a tracking for you guys. on dec 23, it reads delayed for mechanical issues, then one minute later it read incorrect address. I know my math and you can't get from Indianapolis to Louisville KY in one minute. sorry, it doesn't work like that, unless you're Santa clause. I still have not received these items. I have the tracking and everything. It's been a week and no update on the tracking since then and no packages. More...
    (Delivery Services)
  • Lost Package



    I ordered a cell phone online. I paid for overnight delivery and it was supposed to be delivery on Friday. The fed ex delivery guy, dropped it off at the wrong house. The shipping information CLEARLY said it to supposed to be delivered to my work. So, now I have a cell phone that is lost. The people who live at that house claim they have not seen it. So...I would like to know if Fed ex going to pay me back for my lost cell phone??? Someone sure better!!!! More...
    (Mobile Phones)
  • Too slow



    2 items ordered 12 Aug, shipped 14 Aug from Athens Georgia, arrived 16 Aug Anchorage Alaska. Missed the daily Mon - Fri flights to Juneau Alaska. Called 23 Aug = FEDEX did not know where package was. Told me to wait until Monday 27 Aug. On 28 Aug they finally said they had package and wanted to confirm street address, only to tell me it will be delivered on 29 Aug. Waiting time for response they found items was 6 days = 8640 minutes even though I wrote and called several times. Result, still waiting for items (suit top and pants), a full 13 days after arriving in Alaska. Please note... More...
    (Delivery Services)
  • WHERE IS MY PACKAGE



    I HAVE TRACKED FOR ALMOST A MONTH NOW A DELIVERY 1 OF 2 THAT IS SITTING IN NEWBURG NY FACILITY SINCE 6/17, WHAT THE HELL IS GOING ON. PRIOR ON 6/17 STATED LEFT ANOTHER PACKAGE ON MY PORCH NO THE DELIVERY PERSON DID NOT, LEFT IT AT AN EMPTY HOME THAT IS FOR SALE, LUCKILY THE OWNER SHOWED TO CHECK HOME A WEEK AND A HALF LATER AND SAW PACKAGE, CALLED ME AND I WENT TO PICK UP. THIS IS REAL GARBAGE, I PAY GOOD MONEY FOR DELIVERIES AND EXPECT THIS COMPANY TO TAKE ENOUGH INTEREST AND RESPONSIBLITY TO MAKE SURE PEOPLE GET THE DELIVERIES THEY PURCHASE. REALLY NEED TO REVAMP YOUR PERSONELL. More...
    (Delivery Services)
  • FEDEX SUCKS



    Repeatedly lied about delivering an overnight package, lied again when promised to deliver to FEDEX Office, placed me on indefinite call when I aatempted to speak to a supervisor. Had to drive to them to retrieve my package, I should be compensated for doing THEIR job. I have not seen so much idiocy and so many lies before with any company I have dealt with. My sincere condolences FEDEX, you get F on everything. YOU SUCK...!!! More...
    (Delivery Services)
  • Unacceptable service



    I recently shipped a Military Retirement Shadow Box from California to Virginia. I shipped it overnight air in hopes that the less it was handled the better chance it would make it in one piece. Boy was I wrong! I spent a lot of money in boxing and shipping with “Fragile” and “This end up” and “Glass do not drop” written all over the box. When it arrived in Va. FedEx and written "Damaged" on the box. What an understatement. I was told it looked like they dropped a wrecking ball on the box. The glass was smashed in so many little pieces... More...
    (Delivery Services)
  • No Respect



    Hey, need a company to deliver your packages? Fedex is a great company NOT to use! At 10:50am Thursday morning, in front of 7355 Rosswell Road, your driver pulled across 3 handicap spots and left his truck sitting there. When I pointed out that there were 2 seniors with blue permits waiting for a spot, he told me "don't worry, I'll... only be a minute" ... 15 minutes later, with one envelope tucked under his arm, he rolled away. I'll be happy to send you a photo of the incident. More...
    (Delivery Services)
  • My package shipped by FedEx was stolen



    I orded a bamboo tablet on February 11th, 2011. It was supposedly delivered today at my front door at 1:25 PM. The package is no where to be found. I have tried to call the FedEx post office, but they won't pick up their phone. The shipping information says that it didn't require a signature, so that made it okay to be placed on the front door. But there was no option to require a signature when I ordered it from walmart.com. My package has been stolen, and I want to file a claim. More...
    (Delivery Services)
  • Rude



    While travling southbound on IL294 tollway at 9:00pm 7/30/10 a FED X ground truck tried to run me off the road. The truck came barreling up behind me so close that his headlights and grill were not visible in my rear window. Lanes on either side of me were wide open but the truck kept coming closer and honking at me. I tried to speed up to allow enough room for me to safely move to another lane. Even at 70mph he wouldn't back off, the faster I went the faster he went getting even closer. At one point it felt like he had actually tapped my car. I finally was able to move to the... More...
    (Delivery Services)
  • FED EX SUCKS



    I ordered a swimming pool liner from Buffalo NY, to be deleivered to me 6-1-10. I did not get it, FedEx returned it to shipper because they damaged it in transit. How about a courtesy expidited shipment from the supplier--NO WAY say's FEDEX in their Mexican customer service department. It's cool to damage other people's property and do nothing about it, what recourse does the public have--go to UPS I guess!!!!!!!!!!! More...
    (Miscellaneous)
  • 997080100353692



    I bought a tv stand online from electotronics.com last week, shipped via Fedex Ground. The item was found damaged on opening the box, so I decided to send it back.Called FEDEX and scheduled pick up date the following day(The biggest mistake i ever did). I contacted the shipper soon after i called Fedex and reported the matter to them. They told me that they will send me an RMA LAbel, attach it to the box and ship it back.They wont accept the package without RMA label.Ok fine not a big deal. But UNFORTUNATELY forgot to cancel the pick up schedule with FedEx. The driver showed up next day to... More...
    (Delivery Services)
  • DAMAGED EQUIPMENT



    I SHIPPED LAB EQUIPMENT WITH FEDEX IN EARLY JUNE.IT WAS BEING SENT FOR CONSIGNMENT AND IT WAS INSURED FOR $6000. IT WAS PACKAGED A SHIPPED WITH A REPUTABLE COMPANY AND CLEARLY MARKED FRAGILE AND "THIS END UP". THE BOX ARRIVED CRUSHED RIGHT ON THE CORNER THAT SAID "THIS END UP". FEDEX FIRST SAID THE PACKAGE WAS NOT DAMAGED. THEN BLAMED THE PACKAGING. IT WAS PACKED APPROPRIATELY BY A FORMER "IT" PERSON. FEDEX HAS MADE PROMISES ABOUT SENDING SOMEONE OUT FROM A 3RD PARTY TO LOOK AT THE EQUIPMENT. NOBODY EVER SHOWED. THE SHIPPER HAS CONTACTED THE CEO ON MY BEHALF... More...
    (Delivery Services)
  • Theft



    On June 30th, 2009, my fiance sent a package through your (FedEx) service containing a 14K, three-stone diamond engagement ring and two lipsticks from Montreal, QC. The package was picked up from Anjou, QC, brought to Mirabel, QC, where it arrived at your Memphis, TN, facility. After a two day clearance delay in Memphis, I received the package in Kenner, LA, on Friday, July 3rd, 2009, at 8:42 a.m. When I opened package, the ring was not in the package, but the two lipsticks were. I immediately contacted FedEx about my missing ring. I was put in contact with a FedEx customer relations... More...
    (Delivery Services)
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