FedEx Consumer Complaints All Reviews

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FedEx Reviews

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  • del pushes out day cannot pickup



    ordered item on ebay seller chose fed ex to deliver. every thing ok untill the pack got to mpls st paul area then del was pushed out 1 day each day as pack moved through 4 sub cites. never in minnetonka mn where it was to be delivered.. so i thought maybe i could pickit up in rogers . of course ther is no person to call or??del just moved out another day so i will get it when you decide to del .when will that be ?? i will not againbuy from someone who uses fed ex nor willi use your company. i know you could care less. More...
    (Delivery Services)
    1DARER's Picture   1DARER    0 Comments   Comments
  • Delay Delivery Despite Paying for Expedite Shipment



    I would like to know what was the reason for the delay of my Shipment with tracking number, 773554772154. when I have been calling every single day for the package to be delivered. Every day since 18th May when I call your support staff I got same response which started irritating me "We are extremely sorry for the delay sir it will be delivered today". (Not sure if today means x days from the first day of call). I have called more than 5 times to your support staff. Please explain me the reason for this delay, On the contrary if I pay half the custom charge and ask your... More...
    (Delivery Services)
    mvprabhu's Picture   mvprabhu    0 Comments   Comments
  • Not impressed with FedEx



    A package was to be delivered today to my home. At 1:00pm I checked the mail and there was a notice from Fedex that they had tried to deliver my item. The notice stated that they would return before 4:00 pm. At 5:30 I had still not heard from them. I then found a final delivery notice on my mailbox. I checked to make sure my intercom was working and now believe that the delivery person did not even call up to my residence but rather just stuck a sign on my mailbox both times. Now, I paid for home delivery. Because the driver was obviously in too big a hurry to properly deliver my... More...
    (Delivery Services)
    Ttkristin's Picture   Ttkristin    0 Comments   Comments
  • FedEx delivery service



    I work for a clothing company called Charlotte Russe in Moorestown, NJ located in the Moorestown Mall and I have to say the Fedex delivery services are beyond horrible! It hasn't been one pay day that our checks came at a decent hour! Right up the street from us is another one of our locations and they always recieve their checks in a timely manner so what's so hard about us receiving ours? Our last pay day one of my co-workers was kind enough to go pick up our checks from one of the FedEx locations because Fedex decided they would just deliver it the next day which was a... More...
    (Delivery Services)
    Quandaaa's Picture   Quandaaa    0 Comments   Comments
  • Package pick-up hours change



    I received a package notification on a Friday. The notice indicated the pick-up location was open from 9-5 on Saturday. I drove 20 minutes to arrive at the location on Saturday at 9:30 a.m., only to find a sign on the door indicating Saturday hours were 10-3. I had to return later in the day. When I asked the employee about the incorrect info on the notice he said the local employees had pointed out this problem to management, but this was a national change in hours and they didn't want to wait for new notifications to be printed....in other words, FedEx doesn't care if... More...
    (Delivery Services)
    PatKL's Picture   PatKL    0 Comments   Comments
  • FedEx Simply Sucks



    I ordered two new phones from Verizon. They were shipped out on Thursday (5-16-2013) at the same time from the same place, and the shipping service was supposed to be FedEx 2-Day. According to tracking, they both arrived at the local FedEx facility in Linthicum, MD (only two and a half miles from my house) at 7:01 AM on Friday. However, the estimated delivery date is 5-20-2013 (Monday), but they clearly could have gotten to me that day. About a half hour later, the tracking updated again and under it, it stated "Package not due for delivery." I don't understand why I should... More...
    (Delivery Services)
  • FedEx was moving my package in the wrong direction?



    I tracked shipping yesterday and it said my package was 4 hours away, but would get here Friday (Tomorrow) Shrugging off my disappointment from it sitting in the same facility for 5 days, I accepted that I wouldn't get it until Friday. I checked tracking tonight, 24 hours after I checked last, and my package had been moved to a different facility, ABOUT 20 MINUTES IN THE OPPOSITE DIRECTION! What?! I doubt the package will get here on time if they keep moving it the wrong way. I have had many other times when FedEx has never even delivered my package... Not a big fan of this shipping... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Twinklestar's Picture   Twinklestar    0 Comments   Comments
  • Fedex charged me for a packaing service I did not Agree to



    I was deciding on the best delivery method to get a package to Sacramento from Seattle in two days. I decided to go with Fedex ground over USPS priority. It turns out I should have gone with USPS priority. For around the same price my brother-in-law got his package, mailed the same day to the same address, there in two days where my package still hasn't made it. Not only that, I was asked if I wanted to strengthen my package but wasn't told I would be charged an extra five dollars for it. I kind of feel like I was shook-down for five dollars. More...
    (Delivery Services)
    chester11's Picture   chester11    0 Comments   Comments
  • Fedex is AWFUL



    It's Christmas time and while I realize all these companies are really busy this is their job and they should do it right.I was home all day knowing my things would come, I looked online to see it said delivered and I hadn't received anything. I had to go outside and find it. I live in an apartment building needless to say people steal and certainly more so at this time of year. I have a doorbell even the person did not ring the doorbell nor did they knock. AND the other day they delivered my fiance's package to the wrong address. More...
    (Delivery Services)
    Meeshi's Picture   Meeshi    0 Comments   Comments
  • Business Owner



    It has come to my notice that a very valuable employee of your business was fired. That employee's name is Lisa Fischer and she works out of Grand Forks, ND and her delivery area is NW Minnesota. As a small business owner in a rural community, it is imperative to have trustworthy delivery persons. Lisa has always been prompt with deliveries. She has been kind, caring, & considerate. She would always be willing to go the extra mile to help with deliveries! We all are entitled to have an accident. Considering the weather we have been having here, I am not surprised that she had a... More...
    (Miscellaneous)
    DebSatterlund's Picture   DebSatterlund    0 Comments   Comments
  • Customer Service



    I was supposed to have a package delivered and it would have been had I not decided to take a shower thinking my package would have come sooner. I got a Door Tag saying I missed them, I called the 800 number and the rep I talked to was kind of a jerk. They told me the nearest place to go to pick my package up after 6pm (which was fine) until I said where I'm from and it'd be half hour OR longer drive. Their response was "thats far?". Not happy with the customer service because of that comment. When I first placed the order, I didn't want to go with FedEx because... More...
    (Delivery Services)
    JohnDeere24's Picture   JohnDeere24    3 Comments   Comments
  • Poor Communication



    I purchased some furniture through a website that uses Fedex to ship. I requested it be sent to my local Fedex. I was notified when it shipped (thanks to the store I ordered it from) but heard nothing after that (even though I requested shipping updates via text messages). I finally went to fedex website and located the tracking. It appeared as though it had been delivered. I went to pick it up and was told it wasn't there. Then, a few days later I called the local fedex again and was told it was there but they were shipping it back THAT DAY because they'd only hold it 5... More...
    (Delivery Services)
    pattigru's Picture   pattigru    0 Comments   Comments
  • FedEx did I fall off the turnip truck?



    I was supose to recieve my package today (8/9/11) before 7pm. So I had someone to wait to sign for my package. 3pm rolls around they come and leave within seconds of getting there. There's no way the driver drove up knocked on the door waited 2-3 minutes like they are supose to then put a door tag on and leave. I had someone waiting for the package, they heard the knock and by the time they got to the door (which was less than a minute) and the driver was off. Once I called to complain about this, the first customer service rep tells me that I can't say 'what the... More...
    (Delivery Services)
    Lady52872's Picture   Lady52872    0 Comments   Comments
  • deliver



    Fedex came to deliver a package to my office. it was for my manager who was in her office which I pointed out. Fedex said I dont deliver to the actual person its addressed to. Ok she gave me the package and I took it back to her office which was maybe 10 steps away. Fedex you cant take the package without signing for it 1st. Ok I cant sign for anything without approval. Fedex well I am just following the rules. So I signed for it when she handed it to me. Fedex you signed it backwards. REALLY!! More...
    (Delivery Services)
    Ladygirl82's Picture   Ladygirl82    0 Comments   Comments
  • Express Gimmick's



    Please think twice before falling for the Fedex Express First & Priority Services. They are nothing more than a gimmick to raise apparently much needed funding. If there is any difficulties encountered by Fedex including weather your Express First and Express Priority Shipment becomes standard overnight mail with a 5:00 pm deadline. Unfortunately we believed “First” and “Priority” meant something. We understand weather delays, we also believed the if there was a delay our packages would be delayed but still considered to be “First” when the trucks... More...
    (Delivery Services)
    nwba22's Picture   nwba22    0 Comments   Comments


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