FedEx Consumer Complaints All Reviews

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FedEx Reviews

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  • just put up a sign for thieves

    I a working on my spa and have to buy parts, the unfortunate thing is, all the companies I am dealing with seem to just WUV fedex. saturday, my first package arrived, in good shape, and in a timely manner, whats the problem? the lazy darned delivery driver just couldnt seem to walk to my door and ring my bell or knock to let me know he/she was there, the driver simply dropped the package at the bottom of my driveway, in front of a vehicle, so, even if I looked out my kitchen window I would not have seen it. We have problems in our neighborhood with theft, I have had stuff taken from right... More...
    (Delivery Services)
    momsold's Picture   momsold    1 Comments   Comments
  • FedEx customer service

    Why do companies use FedEx baffles me! Last year I purchased 2 TV's on sale from Circuit City. 1 was delivered, the other just said in Rhode Island for about 3 weeks. Finally I called Circuit City and FedEx both not knowing why the package was never delivered. Turns out FedEx lost it and because it was a sale TV, Circuit City only refunded my money instead of replacing it with the TV I wanted... I never did get my TV! Now Apple used FedEx to ship my MacBook from China... Guess what? They of course sent it to the wrong area. I'm in Michigan (US) not Canada... Why the heck did it go... More...
    (Delivery Services)
    dkny3362's Picture   dkny3362    4 Comments   Comments
  • Fedex customer service not being honest

    The driver came to the door once, he left two door tags to make it seems like he made two attempt. He so stupid thinking he can outsmart anyboby. I come home everyday around 4:30pm. I expected the package to be deliver on the 17 of April, I came home on the 17 of April I got two door tags the driver put on April 16 and 17, now where was i on the 16 of April why I didn't get the door tag. If the driver came in the morning I should get the door tag when i come home in the afternoon.both of the door tags shows that he came in the morning one @ 10:00am one @ 10:30am. Lazy driver trying to... More...
    (Delivery Services)
    chacha's Picture   chacha    2 Comments   Comments
  • Fedex denies damage claim

    I've been a customer with FedEx for several years. I recently mailed a computer to a customer. The computer's exterior was badly damaged. All 4 handles were badly bent. I put in a insurance claim and found that the claim was denied. I talked to a Kim McKnight in claims. I have NEVER dealt with someone in any company that was as rude as she was. She continually talked over me, interrupting me numerous times, and did not let me finish several points. I assume this is not how FedEx trains it's staff. She stated that I must get a "repair cost" for a computer... More...
    (Delivery Services)
    mlydle's Picture   mlydle    4 Comments   Comments

    Every single time FedEx is supposed to deliver a package to my home, I have a problem--it's unbelievable they are still in business!! Two weeks ago they were supposed to deliver a package to my home-I was home that day-the package did not need a signature. I tracked the package when it didn't arrive at the end of the day-their website said that the driver tried to deliver it, but no one was home to sign for it! LIAR!! No one came to my door that day--my dog barks whenever anyone comes to the door--she did not bark all day! Plus it did not need a signature--so another lie. I... More...
    (Delivery Services)
    gracie123's Picture   gracie123    3 Comments   Comments
  • tracking a package

    In order to finalize a passport application, I was required to send further documentation to the passport office in Seattle, Wa. I was asked to forward the documents overnight with proof of delivery and signature in order to finish my application. Because this timing was critical, I used FedEx to ship the documents. I prepared and shipped the package on Friday, 1/9/2009, and paid for Priority Overnight shipping so that the package would be at the passport office on Monday morning, 1/12/2009. The package arrived in Seattle on Saturday (the next day) scheduled for delivery to the... More...
    (Delivery Services)
    RMCox's Picture   RMCox    0 Comments   Comments
  • How does this happen during the HOLIDAY SEASON?

    Okay, so about two weeks ago, I ordered an iPod from It shipped via FedEx. Here's the problem - On the day I was expected to receive it, it was first put on the WRONG TRUCK ENTIRELY, and still delivered TO THE WRONG ADDRESS! Fortunately, the person that received it sent it back, and FedEx was set to deliver it the following day. They put it on the wrong truck AGAIN. Now, take into account my area is currently facing a good foot of snow & ice. So, even once the package was on the WRONG TRUCK, they called in the drivers before they could give me it. Now, my package... More...
    (Delivery Services)
    Mushroomer's Picture   Mushroomer    0 Comments   Comments
  • Slow Service

    On Oct21 at 3:28pm a package was picked up on a 'Priority Overnight'. Destination - Fraser Lake, B.C. Parcel did not arrive until October 27 at 4:30PM. The tracking nymber is 790116363848. This is a 10 hour trip from Vancouver. I would expect a full refund on our account as we are now stuck with parts our customer will be returning. THIS IS NOT SATISFACTORY - Please advise what FedEx will do to please us- your customer. More...
    (Delivery Services)
    Stedmann's Picture   Stedmann    0 Comments   Comments
  • Horrendous Company

    I shipped an empty Bicycle carrier last winter. It is huge, and it was empty. I bought the best one as the company guarantees safety of packed bikes. I shipped a bike one way and shipped the empty case home. The case was "lost" in Fedex terminal. The case cost about $600. Fedex made me search for all documentation I had and then without any explanation sent me $100 telling me the empty case was uninsured. This is nonsense. Now we must go to court and I made it my mission to tell the world to stay away from these greedy creeps More...
    (Delivery Services)
    WarrenL's Picture   WarrenL    0 Comments   Comments
  • I ordered my kids christmas...

    I ordered my kids christmas gifts from a large online retailer. Order was shipped using 2 day shipping. It never turned up. After contacting the shipper they have said that Fedex lost the package 'in transit'. However the website says that the package is at 'fedex facility'. Now this is a pretty large box and weighed 68pounds. Tried to contact these folk to find out what is going on. Got an automated reply, but they never bothered to reply.... Never again FEDEX. More...
    (Delivery Services)
    DavidH's Picture   DavidH    0 Comments   Comments
  • FEDEX sucks. I ordered 2 tickets...

    FEDEX sucks. I ordered 2 tickets to a concert in oklahoma city from National event co. in New York. They sent them out overnight.. The concert was Sun. dec 2,07 -Fedex said they came by on fri. nov 30th. they lied. I was home all day Nov. 30. Fedex never came by. They came by monday dec. 3. too late. I missed the concert. And I paid over 1200 dollars for those tickets. I emailed FEDEX-They could care less. I thought about sueing them but I don't think it would do any good. I will NEVER use fedex again. More...
    (Delivery Services)
  • I spent thousands of dollars on...

    I spent thousands of dollars on a device that was shipped with full insurance from a FedEx shipper and transported by FedEx Ground. The machine arrived broken in several ways and was inspected by a FedEx agent. He confirmed that the shipping had damaged the item but said that it wasn't their fault. How can this be? Now the agent who packed the box won't answer my dozens of attempts to call him. The full insurance I paid for is no use to me because they tell me I can't file the claim. The shipper has been paid and he is in Canada. It's pretty hard to go after him... More...
    (Delivery Services)
    JamesSchooley's Picture   JamesSchooley    0 Comments   Comments
  • FedEx shipment languished in...

    FedEx shipment languished in limbo. I am an online seller of jewelry. I happened to have an item special ordered for a client and had it shipped via FedEx to me. This item was shipped out 5/26 and was due to arrive on 5/30. It shipped out fine, but then languished in limbo in their processing center in Syracruse NY. I have checked the tracking number almost everyday since then and according to their website it is still there! I have contacted FedEx via the telephone and e-mail and have never received a satisfactory response. I have had to refund the buyer her money. This is the... More...
    (Delivery Services)
    John's Picture   John    1 Comments   Comments
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