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FedEx Reviews

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  • FEDEX



    Im Very Appauled in the service im currently recieving from Fedex SA. After countless phone calls to track my URGENT parcel i was told so many different stories, 1) It cannot be found on the system, Called again spoke to someone else 2) I need to now make payment of R600 for customs and Vat - I have used Fedex a few times before and have NEVER had to pay as the values are always very low. I have actually stopped using Dhl and Recomended Fedex to everyone i know. Well i take that all back! Why do i need to now pay R600 when before i didnt pay the customs?? This makes no sense as my value... More...
    (Miscellaneous)
    Beauituful1's Picture   Beauituful1    0 Comments   Comments
  • Worst Service



    I recently had purchased something online and the company used FedEx to ship it. The site told me it would arrive in 3 days, and it did. It arrived on a Friday early morning to my local office, but they refused to deliver it. So I paid for the "3 day shipping" for no reason. This wasn't the biggest problem as I understand they care more about making money not delivering things quickly. But, then they supposedly "delivered" my package but I got home and it wasn't there. I had to go back and pick up my package. The quality of the box was the worst part. It... More...
    (Delivery Services)
    Daenerys22's Picture   Daenerys22    0 Comments   Comments
  • Fedex delivery



    Fedex was absolutley awful with delivering my package. They delivered it to the wrong place and then did not seem to care much when I called multipile times saying my package was still missing. They kept saying that they would call me and never did, so finally I called and they sad they could not pick up the package to redeliver it to me. They were not apologetic nor did they care, and they told me to take it up with amazon. Always go through UPS or USPS. They are a million times better. Fedex is awful. More...
    (Delivery Services)
    jennykk11's Picture   jennykk11    0 Comments   Comments
  • FedEx failed to deliver on time even with "Express" shipping paid for



    My company paid for express shipping because the package was needed for a business trip and FedEx still managed to not deliver it on time. They said they would deliver it Wednesday and there was a sticker on my door saying they tried, but couldn't leave it due to it requiring a signature. They claimed they would deliver it again on Thursday and Friday and they didn't. I ended up calling them three times to talk with them and try to get this straitened out, but all they ever said was "It will be delivered tomorrow" or "It got routed to local store X and you need to... More...
    (Delivery Services)
    anotherEmail's Picture   anotherEmail    0 Comments   Comments
  • Horrible service...



    I shipped a package from a fedex shipping center on March 17, 2015.. when the package didn't get there at the designated time I called fedex to see Where my package was...(insert sarcasm)sooo two weeks later they told me my package was loss after two weeks of giving me the runaround, and told me to file a claim after I did that, they told me my claim form doesn't count the lady at the shipping center had time file the complaint and everything must go through her, like she knows the value of my things or I can even trust her, I don't know this lady, she filed the claim... I... More...
    (Delivery Services)
    kalia32's Picture   kalia32    0 Comments   Comments
  • They need to better satisfy customers needs



    I had to go to one particular location 3times because they were lazy and didn't look for my package that I know was there. I had someone call me to say it was there but when I got there yet and behold...... This is where they lack communication.you will literally be told the the wrong story by three people and it's unfair.i think when you need your stuff and you pay for it you should be able to get it.NEVER would I recommend FEDEX. More...
    (Delivery Services)
    Peace1love's Picture   Peace1love    0 Comments   Comments
  • FEDEX Workers and Delivery guy RUDE!!!



    On 3/26/2015 I had gotten a confirmation email for my package and looking at the confirmation it said package delayed!! My package was delayed because my address was apparently incorrect(which was not true at all)!!! I had made sure that the sender had the right address and confirmed with me that everything was correct!! My package was supposed to arrive 10:30am that morning of 3/26 but never showed so 10 minutes I call fedex and explained the situation and two different people I spoke with on the phone rudely straight up said "Well YOU need to make sure that the sender has the correct... More...
    (Delivery Services)
    cortmac89's Picture   cortmac89    0 Comments   Comments
  • Beware of Credit Card un-idscolsed charges



    ICouple of days ago, I went to print some copies at FEDEX location in Countryside, IL. I inserted my credit card and use the interent for 3 minutes ($.30/minute charge). I printed 22 black and white, single sided, 20 lb paper stocks. No receipt was printed. This monring, I was checking my card statement and was shocked to see that FEDEX charged my account $15.72. I called customer care and was transfered to 3 different reps. Each rep asked for my personal information. The call lasted 21 minutes. A case number was issued byt no actual assistance or courtesy was offered. I called the store... More...
    (Miscellaneous)
    pcssolution's Picture   pcssolution    0 Comments   Comments
  • Fedex international hell



    I would not have written a negative review if I was not thrown around so much. I spoke with person after person that told me something that contradicted what the last person said. For example: I spoke with someone that told me my package had cleared customs and would be to me Thursday. The next person I spoke with on Thursday when the tracking said there was a hold on my package at customs, told me it had cleared customes and made it's way to North Miami Beach FL and transferred me to someone who could put my package on hold at that location so I could pick it up Saturday. The person I... More...
    (Delivery Services)
    Jmb484's Picture   Jmb484    0 Comments   Comments
  • Fedex international hell



    Sent a package 2 day to Shanghai from lax. It has been on hold in customs for over a week because someone at fedex China entered the wrong weight, shipping into the computer. FedEx in the USA has been sending messages every day and China fedex takes forever to resolve the situation. So there are problems in the U.S. and China where fedEx does not resolve problems for you. In fact you have to tell them what the problem in China is. On top of that at night they use a customer service in a place where the workers probably speak Spanish as a main language and where you can't understand... More...
    (Delivery Services)
    Bkoyama's Picture   Bkoyama    0 Comments   Comments
  • Horrible Service



    My package was delivered to the wrong address on March 5. It was left on the porch as no signature was required. The homeowner was kind enough to let FedEX know that they had the wrong address. This was only 2 hours after it was left. 30 hours later my package was still not delivered. I contact FedEX 5 times and no one could give my a time when my package would be picked up and delivered to my. FEDEX does not have a time window, and they have a horrible customer service. I am letting my business know not to use them anymore. As of this writing I still do not have my package and no one can... More...
    (Delivery Services)
    dissat720's Picture   dissat720    0 Comments   Comments
  • Package was in town - FedEx just did not deliver for 2 days - HOUSTON



    PAID $47.82 for expedited overnight delivery with FedEx. BIG MISTAKE. Failed to deliver the package. The FedEx staff DID NOT CARE. They offered NO SOLUTIONS. I would forgive them for making a mistake. THEY REFUSE TO TRY TO MAKE IT RIGHT AND THEY JUST DON'T CARE. This is just wrong!!! The package was in town by 8:10 am at the sorting center, but the FedEx team did not get it on a truck for delivery. Did not deliver that afternoon. Did not deliver the NEXT MORNING. Finally brought the package in the afternoon as the training was ending. CUSTOMER SUPPORT TELLS ME THAT I... More...
    (Delivery Services)
    KERRYWEBB's Picture   KERRYWEBB    0 Comments   Comments
  • Overnight Air



    I had a guarantee of overnight air on a package coming from Missouri. I live in Florida and it was guaranteed to be delivered on March 5, 2015 by 3:00 p.m. EST. It is now March 6, 2015 and even though I have spoke with customer service, they can give me no idea when my package will be delivered. It is still in Memphis, TN. This failure by FedEx will most likely result in the loss of a real estate transaction for me. The documents that were to be received needed to be here today. I know that this could have been overnighted by U.S.P.S. and I would have received it. So I may lose the sale of... More...
    (Delivery Services)
    chadbandlaw's Picture   chadbandlaw    0 Comments   Comments
  • FedEx damaged by property, called me a liar, & denied claim for loss



    Your driver crushed guttering on my carport & ran over 2 large concrete flower planters smashing them into pieces. Driver said to my son "sorry that I got on your pots" & then he hurriedly left. I filed a claim & you guys denied payment because driver didn't admit he did it. First of all, do you really expect he to say he did it? His job is at risk, of course he's not going to say he's guilty. Second, if I was going to make up a false claim I would invent more damage than this. I think you are very wrong for not repairing & replacing my losses. Not... More...
    (Delivery Services)
    csut65's Picture   csut65    0 Comments   Comments
  • GRound delivery



    DO NOT do business with fedx use to be a very good company on delivery not any more save money go with post office or UPS will not honor delivery dates I understand weather is a problem and I dont want anyone to get hurt on roads but they could delivery on days like sat to get your packages to you in a timely matter like ups or post office and they will not refund your money.SAVE MONEY go UPS or local POST OFFICE More...
    (Delivery Services)
    heidi73's Picture   heidi73    0 Comments   Comments
  • FedEx First overnight



    The worst experience ever, I will never use FedEx again for next day shipping. I shipped my overnight envelope out of Rochester, NH for delivery to Milford Maine. Next day, it's not anywhere's near Maine. It was in Memphis TN at the sort station, I shipped this package out on 2/18/15 and today is the 20th, they had it on the truck in Bangor Maine for delivery. States in the tracking, dellivery not attempted at 6:14 PM, because of weather. The sun was shining in Bangor and they had maybe two inches of snow yesterday. I want my shipping fee reimbursed they charged me 31.95 for a... More...
    (Delivery Services)
    amussoemtp's Picture   amussoemtp    0 Comments   Comments
  • FedEx Shipping



    I did not know the policy of FedEx and did let me know about their rules when I had no choice for deliveries. They just called me and told that you have to go to airport and pick it up. You probably know that airports are usually in shitty locations for public transport. So I will have to spend around 3 hours to pick it up. When I asked costumer service department why I should use FedEx instead of DHL he told me that it is my option. That FedEx has it's own policy and they are not trying to be better than DHL. Anyway...avoid FedEx even when you order from eBay. More...
    (Legal Services)
    Slava's Picture   Slava    1 Comments   Comments
  • Worst Service



    I'd never thought I would prefer USPS to ship my package instead of this terrible service. Fedex was supposed to have my package at my house in two days, but two days later it hasn't even shipped. What kind of foolish service is this. I called and they tell me its because there is 18 inches of snow in Phoenix AZ(where it's shipping from). Are you serious? There is no way. For them to not even move my product to a hub close to me at least, astonishes me. I hope to never have to use this service ever again. Usps, ups way more reliable. More...
    (Delivery Services)
    Friskeh's Picture   Friskeh    0 Comments   Comments
  • FedEx claims 'Delivered' and Package never received FedEx



    I ordered some items from Zale Corp for Valentine day gift. Tracking record shows the item left on Feb 7, 2015, supposedly delivered on Feb 11, 2015 at 2:11 PM at the front door. I did not see the package. I have camera at the front door, when anyone comes, I get an email with picture with time stamps. I explained to FedEx that I do not have the package and no email was received around 2:11 PM on Feb 11, 2015. This is a proof that the driver must have misdelivered it. FedEx said the delivery driver would contact them and they would let me know. On Feb 13, driver came by and kept insisting... More...
    (Delivery Services)
    ashresth's Picture   ashresth    0 Comments   Comments
  • Charge excessive fee without customer knowledge



    DO NOT USE FEDEX any more. If you use credit card, they will charge you an amount more than the amount shows in your receipt. I've been using FedEx to sen destuff for my daughter in college more than 2 years. First I used online account to create my own label. Turned down they charged me more than 20% each time compare with the receipt I have. I called and customer service said because I might not round up the size of the box or blah blah%u2026Since then I brought my packages to FedEx office. They gave me receipt, I thought it's done. I've just found out in 3 receipts I paid... More...
    (Delivery Services)
    Tofu's Picture   Tofu    0 Comments   Comments
  • FedEx Home No Delivery



    I live in a rear lot with a long driveway. Ups never has a problem delivering. USPS never has a problem delivering. FedEx usually doesn't have a problem delivering. FedEx Home always has a problem delivering. They claim my driveway is icy when it is not. Business is closed when it is not even a business and I am home waiting for the package. I pay extra for expedited delivery and I get screwed. More...
    (Delivery Services)
    steviefnb's Picture   steviefnb    0 Comments   Comments
  • hate how they handle business



    I will never in my life order anything if it gotta come by Fed ex been waiting on my package track it said it be deliver today called it's in transit to bowling green won't be here till tomorrow pissed can say never had prob with ups so I guess that's what I will stick to if I gotta order anything if I paid for sum thing I expect it to be here when it says it's gonna be here that's why i hate ordering anything cause bullshit like this More...
    (Delivery Services)
  • package did not arrive on time



    my fiancé had to leave for a couple of day for training for her job, I wanted to surprise her when she got back, so I order some really nice flowers for her I had them ordered with fedex overnight delivery, and I never got them until 3 days later from the delivery date, and of course it was to late to surprise her with them since they arrived late. last time I ship with FedEx when I need a package to arrive on time. More...
    (Delivery Services)
    seek1310's Picture   seek1310    1 Comments   Comments
  • CUSTOMER SERVICE AND DELIVERY MESS



    The worst delivery experience I have ever had. For almost two weeks I have been trying to get my package (a couch) delivered. First, I called to change the date and the CSR went online for me and did a hold. I told her through Feb 5 to deliver on Feb 6. The next day I receive an email notice it will be delivered Feb 9. WHAT? Call #2 to tell them they made a mistake NOT through the 6th but to deliver on the 6th. He tells me he will contact the delivery station and get it changed and they will call me back in less than 2 hours. I wait until the next day, no call so I make Call #3 and explain... More...
    (Delivery Services)
    yar1960's Picture   yar1960    0 Comments   Comments
  • Fedex: False Shipping Advertisement



    To start off, I would like to say that I never write reviews, and for me to actually open my computer and take time to do this is unbelievable. I ordered a package and selected one day shipping. Normally, I would be satisfied with standard, but I needed my purchase ASAP, so I paid extra... a lot extra. My dissatisfaction comes from the fact that I didn't receive my package "next business day", which should be guaranteed hence the price. I called customer service and as you can guess they were no help, so I've wrote this to inform anyone who wants one day shipping, to... More...
    (Delivery Services)
    Spc56's Picture   Spc56    0 Comments   Comments
  • FedEx KILLED/let my salt water fish & creatures



    FedEx killed fish and other salt water creatures due to late delivery.... Promised delivery time was BY 3:00. Package arrived in Warwick RI (where the tempertures have been in SINGLE DIGITS with high temp of 32) at 6:43 AM was PUT ON truck at 2:59 PM (again PROMISED delivery time was 3:00PM) and finally arrived at 5:00 PM. As the salt water creatures sat in cold possibly freezing warehouse then on truck for TEN (10) HOURS and 15 minutes. Needless to say the salt water creatures were DEAD on arrival. Long story short.... FedEx KILLED living creatures More...
    (Pets)
    fedexsucks1's Picture   fedexsucks1    0 Comments   Comments
  • Do not ship FedEx



    Worst business I have ever dealt with. I had purchased an item offline and it was shipped through FedEx. FedEx delivered the package to an address that I have not lived at in years. Will it was returned to FedEx and then "lost". There was no way possible that the shipper would have the old address and it was returned to FedEx, so it's completely their mistake. I have been on the phone with FedEx for over a month now because I have not received a refund or anything. Their customer service sucks, everyone that works there talks in circles and they lie to their customers. I will... More...
    (Delivery Services)
    jwaters's Picture   jwaters    0 Comments   Comments
  • FedEx did not even try to deliver my package, even though the system said they did.



    They told my daughter to send a package to a business via home delivery. This was on Friday for a Saturday delivery and the driver never even tried to deliver (both FedEx and the drive admitted this fact) it because it was to a business. The next problem is that since they did not deliver it on Saturday as paid for they were not able to deliver it until Tuesday because home delivery is not open on Monday! So a package from San Diego to Anaheim, 100 miles, took from Friday until Tuesday to get to me. On top of all this, they make you jump through over 1 hour on the phone to even try to get... More...
    (Delivery Services)
    TroyW's Picture   TroyW    0 Comments   Comments
  • Over and over and over



    I will NOT ever use fedex again for any shipping for personal or buisness use. I was extremely let down with the customer service of Fedex. I was met with several rude customer service reps right off the bat when trying to schedule a pick up at our location for an international shipment. First off I scheduled a pick up and he showed up late the first time, didnt show up AT ALL the second time and the third time he was late AGAIN. Now the FORTH time i am waiting AGAIN for the late driver now several hours late. Customer Service cannot do anything for you if you dont have a tracking number.... More...
    (Delivery Services)
    HDB1993's Picture   HDB1993    0 Comments   Comments
  • terrible delivery service



    I ordered a pair of expensive boots from the walking company. The first problem arose when fedex failed to pick up the package for 5 days. When it finally shipped, I was given a delivery date 4 days later. The day of delivery came and as I waited at home, I kept checking the tracking info. Midmorning the tracking info stated incorrect address call fedex. I called and confirmed that the address on the package is indeed my address. I gave cross streets and the main road we live a block off of. I described our house, its position on the block, where are address is visible in two... More...
    (Delivery Services)
    MGMOM's Picture   MGMOM    0 Comments   Comments
  • FedEx destroyed and then DISPOSED OF priceless object being shipped



    My dad died just before Thanksgiving (my mom passed about 3 years ago), and one of the items in their house that I wanted to have is a beautifully and intrinsically hand-carved wooden swan that they had purchased when they lived in Hong Kong. It was about 15 pounds, and about 2 feet in length. I took the swan and a few other small items to PakMail in Seneca SC to have them shipped to me at home, and I emphasized to Andrew at PakMail how fragile this swan was in particular. The wood itself was not fragile but the long swan neck could be broken if it was abused. Andrew assured me that they... More...
    (Delivery Services)
    jarnold72's Picture   jarnold72    0 Comments   Comments
  • Online Shipment



    I an very disappointed in the business that goes on with fedex. They claimed that my delivery didn't arrive because "Customer not available or business closed". I was home all day and never received a single knock on the door and the shipment went out this morning. I've been waiting this product for over a week now and after today I'm not sure if I will use fedex again. More...
    (Miscellaneous)
    Vanisos's Picture   Vanisos    0 Comments   Comments
  • No Delivery of product



    I was sent a Christmas present from friends in Central California. The gift was from the Rocky Mountain Candy co. ( according to FEDEX) I did not receive said package. I requested the package be delivered to a FEDEX Office as I was not going to be home on the delivery date they provided. I laster received via their wabsite a confermaqtion on the change of delivery address and the package was delivered to that location. When I went to pick up the package I was told it was not available.Customer service & executive asst. to CEO not responsive either.That indicated it was just my loss... More...
    (Delivery Services)
    w6jzf's Picture   w6jzf    0 Comments   Comments
  • FedEx delivered a dishwasher when no one was home



    Hello, A new dishwasher was delivered to our home when no one was there. The driver was left there in front of the house (not even on the porch) on the evening of January 3, 2015, in sleety and snowy weather. The driver claimes to have gotten a signature, but my husband was not there to sign, so I can only imagine that the driver signed the delivery form himself. Shame on FedEx, and shame on the appliance companies who use this service. I won't be using them again, if they allow this to happen to their customers. More...
    (Delivery Services)
    jkod100's Picture   jkod100    0 Comments   Comments
  • Federal express



    I have never seen such a poorly run company. A overnight delivery shipped on Wednesday that neede to be in my hands by Friday and I'm still fighting to get the package delivered. I've been told that it had an attempted delivery twice (a lie) why wasn't it left, there was no signature required. I was told I'd have the package by 8pm Friday night, again no delivery. Then told package was located in the closest Fed Ex ctr. And I had to come and get the package myself (a hour and a half round trip). It's now Saturday late afternoon and I'm still waiting. I've... More...
    (Delivery Services)
    Msandford's Picture   Msandford    0 Comments   Comments
  • false commitment on delivery



    delivery type = Overnight package submit date - 30/12/14 package delivery date on submission=01/01/15 complaint date = 02/01/14 package status =not deliverd expected deliver as cs says=03/01/14 i had a package which was urgent, and still they said tomorrow will be delivered but the delivery type was "Overnight delivery" and its should be delivered on any circumstances.Fog,temp and not had a delivery office there so gave it to other courier service ,these all are make falsify your commitment towards customer, As you were well renowned international business in courier... More...
    (Delivery Services)
    rishis's Picture   rishis    0 Comments   Comments
  • Never opt for FEDEX international shipment.



    NEVER CHOOSE FEDEX FOR INTERNATIONAL SHIPMENT AS WELL AS DOMESTIC. Horrible service at extreme. They charge a lot and service is worth for 0.1% of what we pa. This does not happen for me first time, it's 2nd. Also It happened for my 4 friends. The below words are the mail that I sent to FEDEX Customer support team. Headline: Customs clearance of your shipments AWB NO: 772415426632 Even though I submitted KYC docs and 2 ID proof Documents long while, Why there is delay in customs clearance? I paid $14 for the shipment and I am well aware that I have to pay customs duty charges and... More...
    (Delivery Services)
    karthickscse's Picture   karthickscse    0 Comments   Comments
  • Did NOT deliver in time stated



    I waited all-day, 8am to 8pm Tuesday 23rd December, I received NO delivery by Fedex. I was expecting a delivery of a fresh goose. This is a perishable item. The Goose was collected by Fedex on the 21st of December. The parcel was delivered on the 29th December and was left at back gate. I now have a rotten Whitney Farm - Goose. I now have the task of removing goose in its damage box to the tip. I also had to purchase a replacement Turkey on the 24th of December. More...
    (Delivery Services)
    JohnBB's Picture   JohnBB    0 Comments   Comments
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