FedEx Consumer Complaints All Reviews

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FedEx Reviews

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  • FedEx KILLED/let my salt water fish & creatures



    FedEx killed fish and other salt water creatures due to late delivery.... Promised delivery time was BY 3:00. Package arrived in Warwick RI (where the tempertures have been in SINGLE DIGITS with high temp of 32) at 6:43 AM was PUT ON truck at 2:59 PM (again PROMISED delivery time was 3:00PM) and finally arrived at 5:00 PM. As the salt water creatures sat in cold possibly freezing warehouse then on truck for TEN (10) HOURS and 15 minutes. Needless to say the salt water creatures were DEAD on arrival. Long story short.... FedEx KILLED living creatures More...
    (Pets)
    fedexsucks1's Picture   fedexsucks1    0 Comments   Comments
  • Do not ship FedEx



    Worst business I have ever dealt with. I had purchased an item offline and it was shipped through FedEx. FedEx delivered the package to an address that I have not lived at in years. Will it was returned to FedEx and then "lost". There was no way possible that the shipper would have the old address and it was returned to FedEx, so it's completely their mistake. I have been on the phone with FedEx for over a month now because I have not received a refund or anything. Their customer service sucks, everyone that works there talks in circles and they lie to their customers. I will... More...
    (Delivery Services)
    jwaters's Picture   jwaters    0 Comments   Comments
  • FedEx did not even try to deliver my package, even though the system said they did.



    They told my daughter to send a package to a business via home delivery. This was on Friday for a Saturday delivery and the driver never even tried to deliver (both FedEx and the drive admitted this fact) it because it was to a business. The next problem is that since they did not deliver it on Saturday as paid for they were not able to deliver it until Tuesday because home delivery is not open on Monday! So a package from San Diego to Anaheim, 100 miles, took from Friday until Tuesday to get to me. On top of all this, they make you jump through over 1 hour on the phone to even try to get... More...
    (Delivery Services)
    TroyW's Picture   TroyW    0 Comments   Comments
  • Over and over and over



    I will NOT ever use fedex again for any shipping for personal or buisness use. I was extremely let down with the customer service of Fedex. I was met with several rude customer service reps right off the bat when trying to schedule a pick up at our location for an international shipment. First off I scheduled a pick up and he showed up late the first time, didnt show up AT ALL the second time and the third time he was late AGAIN. Now the FORTH time i am waiting AGAIN for the late driver now several hours late. Customer Service cannot do anything for you if you dont have a tracking number.... More...
    (Delivery Services)
    HDB1993's Picture   HDB1993    0 Comments   Comments
  • terrible delivery service



    I ordered a pair of expensive boots from the walking company. The first problem arose when fedex failed to pick up the package for 5 days. When it finally shipped, I was given a delivery date 4 days later. The day of delivery came and as I waited at home, I kept checking the tracking info. Midmorning the tracking info stated incorrect address call fedex. I called and confirmed that the address on the package is indeed my address. I gave cross streets and the main road we live a block off of. I described our house, its position on the block, where are address is visible in two... More...
    (Delivery Services)
    MGMOM's Picture   MGMOM    0 Comments   Comments
  • FedEx destroyed and then DISPOSED OF priceless object being shipped



    My dad died just before Thanksgiving (my mom passed about 3 years ago), and one of the items in their house that I wanted to have is a beautifully and intrinsically hand-carved wooden swan that they had purchased when they lived in Hong Kong. It was about 15 pounds, and about 2 feet in length. I took the swan and a few other small items to PakMail in Seneca SC to have them shipped to me at home, and I emphasized to Andrew at PakMail how fragile this swan was in particular. The wood itself was not fragile but the long swan neck could be broken if it was abused. Andrew assured me that they... More...
    (Delivery Services)
    jarnold72's Picture   jarnold72    0 Comments   Comments
  • Online Shipment



    I an very disappointed in the business that goes on with fedex. They claimed that my delivery didn't arrive because "Customer not available or business closed". I was home all day and never received a single knock on the door and the shipment went out this morning. I've been waiting this product for over a week now and after today I'm not sure if I will use fedex again. More...
    (Miscellaneous)
    Vanisos's Picture   Vanisos    0 Comments   Comments
  • No Delivery of product



    I was sent a Christmas present from friends in Central California. The gift was from the Rocky Mountain Candy co. ( according to FEDEX) I did not receive said package. I requested the package be delivered to a FEDEX Office as I was not going to be home on the delivery date they provided. I laster received via their wabsite a confermaqtion on the change of delivery address and the package was delivered to that location. When I went to pick up the package I was told it was not available.Customer service & executive asst. to CEO not responsive either.That indicated it was just my loss... More...
    (Delivery Services)
    w6jzf's Picture   w6jzf    0 Comments   Comments
  • FedEx delivered a dishwasher when no one was home



    Hello, A new dishwasher was delivered to our home when no one was there. The driver was left there in front of the house (not even on the porch) on the evening of January 3, 2015, in sleety and snowy weather. The driver claimes to have gotten a signature, but my husband was not there to sign, so I can only imagine that the driver signed the delivery form himself. Shame on FedEx, and shame on the appliance companies who use this service. I won't be using them again, if they allow this to happen to their customers. More...
    (Delivery Services)
    jkod100's Picture   jkod100    0 Comments   Comments
  • Federal express



    I have never seen such a poorly run company. A overnight delivery shipped on Wednesday that neede to be in my hands by Friday and I'm still fighting to get the package delivered. I've been told that it had an attempted delivery twice (a lie) why wasn't it left, there was no signature required. I was told I'd have the package by 8pm Friday night, again no delivery. Then told package was located in the closest Fed Ex ctr. And I had to come and get the package myself (a hour and a half round trip). It's now Saturday late afternoon and I'm still waiting. I've... More...
    (Delivery Services)
    Msandford's Picture   Msandford    0 Comments   Comments
  • false commitment on delivery



    delivery type = Overnight package submit date - 30/12/14 package delivery date on submission=01/01/15 complaint date = 02/01/14 package status =not deliverd expected deliver as cs says=03/01/14 i had a package which was urgent, and still they said tomorrow will be delivered but the delivery type was "Overnight delivery" and its should be delivered on any circumstances.Fog,temp and not had a delivery office there so gave it to other courier service ,these all are make falsify your commitment towards customer, As you were well renowned international business in courier... More...
    (Delivery Services)
    rishis's Picture   rishis    0 Comments   Comments
  • Never opt for FEDEX international shipment.



    NEVER CHOOSE FEDEX FOR INTERNATIONAL SHIPMENT AS WELL AS DOMESTIC. Horrible service at extreme. They charge a lot and service is worth for 0.1% of what we pa. This does not happen for me first time, it's 2nd. Also It happened for my 4 friends. The below words are the mail that I sent to FEDEX Customer support team. Headline: Customs clearance of your shipments AWB NO: 772415426632 Even though I submitted KYC docs and 2 ID proof Documents long while, Why there is delay in customs clearance? I paid $14 for the shipment and I am well aware that I have to pay customs duty charges and... More...
    (Delivery Services)
    karthickscse's Picture   karthickscse    0 Comments   Comments
  • Did NOT deliver in time stated



    I waited all-day, 8am to 8pm Tuesday 23rd December, I received NO delivery by Fedex. I was expecting a delivery of a fresh goose. This is a perishable item. The Goose was collected by Fedex on the 21st of December. The parcel was delivered on the 29th December and was left at back gate. I now have a rotten Whitney Farm - Goose. I now have the task of removing goose in its damage box to the tip. I also had to purchase a replacement Turkey on the 24th of December. More...
    (Delivery Services)
    JohnBB's Picture   JohnBB    0 Comments   Comments
  • FEDEX - NOT DELIVERING MY ITEM



    My order was picked by Fedex from Jaipur (tracking id 772334047070) in 20th Dec 2014 and it was to be delivered by 23rd Dec to Guwahati. But from 21st Dec 2014 its status is in "transit" in Kolkata.I have called more than 50 times and also lodged complaint but still after 5 days it is in Kolkata Airport and no fedex guy is able to answer why this item is stucked there for 5 days.Fedex has spoiled by business and I am realy upset and helpless as I could not find out the way how to get my package. More...
    (Delivery Services)
    SLOKA's Picture   SLOKA    0 Comments   Comments
  • lazy driver



    FedEx does not pay attention to my customized delivery options. i told them to use the call box at the apartment because i have a baby and a 3 year old. they keep leaving packages at the apartment office which means i have to get in the car with my 2 young children, drive over there and leave them in the car while i get the packages. i am a stay at home mom and want the driver/s to take the time to use the call box so i don't have to keep going to the office to get my packages. More...
    (Delivery Services)
    mrspryor's Picture   mrspryor    0 Comments   Comments
  • bad services



    I submitted the HTC Battery on 03Dec14. Fedex Tracking no. is 772201755955. Please tell me the status how long will it take to deliver the battery. Please do it on priority basis, It was about to deliver on 13Dec14 but today is 15Dec14. Please check the status and let me know the status or call me on 9911003631 More...
    (Delivery Services)
    krishan's Picture   krishan    0 Comments   Comments
  • Package delivery



    You've changed the delivery time of my package twice I am not happy that I have to wait another 4 days for my package when I've already waited 9 days for it. You said it would deliver today then you switched it for another three days I'm not happy about how often my package has been back and forth throughout these two states that are under and above mine. I am requesting that ups delivers instead next time because you guys can't seem to get your delivery times figured out. Thank you for being absolutely incompetent when it comes to deliveries More...
    (Travel)
  • FedEx Smart Post isn't so smart



    An item I ordered on December 1st was sent FedEx Smart Post. It is now December 13th and no one seems to know where it is. After a call to my local post office I found out that THIS IS HOW IT WORKS...FedEx delivers your package to a trucking company, which is always different by the way, and then that trucking company is contracted to deliver your package to your local post office. Once it is delivered to the trucking company it is in limbo. This doesn't sound like a very SMART way to do business to me. Why would FedEx adopt such a ridiculous way of doing business. For those of... More...
    (Delivery Services)
    Unhappy2222's Picture   Unhappy2222    0 Comments   Comments
  • worsr delivery and customer service



    Just want to stay I am extremely dissatisfied with your customer service. I was supposed to receive a custom made dress for my daughters 1st birthday. And no significant attempt was made to deliver it. We received no buzz to our unit, property mgmt or call and yet we were told a redelivery would be made this afternoon. Well I kept calling to find out at 6:45pm I was told we were not getting our delivery & that the only way we could get it is by going to the warehouse at 8pm which to get there is over an hour. It is impossible! And there closed on weekends. Just want to say thank you for... More...
    (Delivery Services)
    megan1407's Picture   megan1407    0 Comments   Comments
  • FedEx delivery



    FedEx is an unreliable delivery service, your top dollar is not worth putting into their delivery services. I think USPS and other carriers are way better when it comes to accuracy and customer service. The people that I have talked to so far does not help you with your problems at all, rather i find them lazy when it comes to troubleshooting my problems. I had issues with the doorbell in my apartment so I have asked their customer service if I could pick up my package at their facility, I made several calls but have never gotten anywhere with them. I advise everyone to stay away from this... More...
    (Holiday shopping reviews)
  • Unwarrented Inspection



    Used package tracking info to see where the delivery process was, It was on the truck for delivery and then returned to fedex warehouse for "Inspection". When I did get the box the next day, The box was undamaged, but the seal tape had been cut and resealed with clear tape! WTF! no note to say hey, we rummaged through your personal property! FEDEX Nazis! Maybe they`are trying to pad their salary's with free Ipads like the TSA! More...
    (Delivery Services)
    claude's Picture   claude    0 Comments   Comments
  • Fedex customer service sucks



    Few months ago, I sent to myself a new paddle I bought, from Colorado to Florida. Finally after a while waiting and tracking my package, they tell me they do not find the package and must be lost! So then we should proceed with the claim. After send all necessary documents, invoice, shipping papers, etc. They sent me $ 100 when the price of the paddle in the invoice was $ 300, after many attempts to speak to the person in charge, to try to get the total price of the item achieves talk to Jackie Conley, who calls for "Sr Claims Agent " and her response was that if I didn't... More...
    (Delivery Services)
    CarlosPinto's Picture   CarlosPinto    1 Comments   Comments
  • My grandma can deliver packages faster than this company



    I have never been so upset before waiting for a package, my package arrived at my local Fedex storage 2 days ago, and it is still "In Transit". I called the local Fedex store and asked about my package and they keep telling me it's being delivered, I check on my package until the end of the day and it ends up being returned back to storage! I've been waiting all day today for my package as well and they close in 2 hours, will it return back to storage again?!? The Fedex store is less than 30 minutes away from my place, I could have easily went over there to pick it up... More...
    (Delivery Services)
    hwMO's Picture   hwMO    0 Comments   Comments
  • Rude FedEx delivery guy



    My mother was treated very rudely and injured her finger while signing for a package. While she was signing for it he started being angry with her for no reason and then snatched the signing device from her hurting her finger and started cursing at her while he was leaving.Very disrespectful and inappropriate want something done about this situation. More...
    (Delivery Services)
    W1zk1ds's Picture   W1zk1ds    0 Comments   Comments
  • fedx refused to deliver crital meds on icepack



    Wlagrens Speciality Pharmacy PAID for OVERNIGHT EXPRESS delivery of some medicalion for a terminally ill cystic fibrosis patient. It arrived in our small town on Sat 11/15/14 at 9:22 AM which is 15 min from my house. tracking said will deliver by noon. then changed to 4:30 then removed from internet, never delivered and no tracking info. NO local number to the center even though they are good size and people ship and PU from there. Called 800 # 4 times during day which is OFF SHORE and cannot speak English. Even tho advised them patient waiting for meds and needed to be transf to the local... More...
    (Delivery Services)
    chrkee's Picture   chrkee    0 Comments   Comments
  • FedEx terrible service



    I recently bought a macbook pro and it was shipped through FedEx. It was scheduled to be delivered via "Home Delivery" according to Apple's website, which according to FedEx delivers Tuesday through Saturday. I received an email from Apple on Saturday that my Macbook Pro would arrive that day. The FedEx tracking number however said it would arrive on Monday. It requires a signature, so I waited on Saturday just in case. It didn't show up. At one point on Saturday I called the local office and print center (On 1618 G St. in Arcata, CA) to ask if they could look up my... More...
    (Delivery Services)
    raifowler's Picture   raifowler    0 Comments   Comments
  • Worse delivery company EVER!!!



    I am currently trying to locate not one but two packages that have been "delivered" to my address. The delivery person stated the items were left at the front door, but I'm wondering what front door did he/she leave my package? Because it definitely wasn't on the front door of my house. This happened twice in one week! I never received any notification saying my package had been sent (yes I even checked my spam mail) nor any delivery confirmation. I had to physically call the company to find out my package was "delivered" both times! In which there were no... More...
    (Delivery Services)
  • Lost Package value $4400



    I had a package that had 11 costumes worth $4,400 from Egypt delivered to my customers. It was a 78 pound box. Never arrived. After months of circles and proof of all payment Fedex gave my clients $998 and said bye. Now my customers have no costumes for their performances and lost $3,500. I don't understand how this is even possible!! It was not a small package. I'm disturbed by how the whole situation was handled. More...
    (Delivery Services)
  • $3,000 items misdelivered or stolen by FedEx



    Shipped a package via FedEx valued at $3,000. The residence it was supposed to be delivered to has a locked gate at driveway which can only be opened from their house. On day package was supposed to be delivered, occupant was home all day and no package was delivered. Tracking number stated that package was delivered and left at front door. This would be only possible if driver scaled the wall with 20lb package and dropped it off undetected by home owner. Once owner noticed package was not delivered, he immediately contacted Local FedEx off ice to make it known. It took local office three... More...
    (Delivery Services)
    kvipperm's Picture   kvipperm    1 Comments   Comments
  • Liars!!



    At the end of May I had sent in paperwork because I had lost mine and had paid for overnight shipping. Later the next day, I got a notice that the company had not gotten my package. I checked the status of my package and it has said delivered. I called fed ex and they told me that it had been lost. I was furious!! Then it was magically found but because it was the end of the day on Friday it wouldn't get to its destination until Monday and was reassured I would get my money back. I saw my credit card statement the next month and saw that I was never credited. I called and they... More...
    (Delivery Services)
    megsara417's Picture   megsara417    0 Comments   Comments
  • Fedex office Jamaica NY



    Driver claimed that she attempted a delivery on Monday October 6, 2014 at 4:19p. This is funny since I had my door wide open to get some sun in the home. I was keeping an eye on the cameras which we have on our home. Only UPS & USPS trucks/van came by my house. I also checked and saw no ticket for attempted delivery. I called 800-463-3339 which is the 800 FedEx number only to speak to someone in El Salvador!!!! I requested a Supervisor who then called the FedEx office here in NY and they refused to come back to make the delivery. I spoke with Caroline at the Jamaica Ship Center who... More...
    (Delivery Services)
  • Never use fedex they suck



    FedEx is a horrible delivery company mainly because they don't wanna deliver any packages. I live in an apartment building and if I'm not standing outside when the driver comes he will just leave a door tag for me to pick up my own package and keep on his route. This would be fine if I didn't pay for delivery. From now on a businesses shipping affiliation will determine if I do business with them because I'm inconvenienced now. More...
    (Delivery Services)
    Chuckie420's Picture   Chuckie420    0 Comments   Comments
  • Fedex review



    They lost my suitcase and never bothered to find it.They ask for the same information 500 times and never get back to you on anything.They open wrong case ids and wrong case ids on wrong tracking numbers.Each time you call you will be rerouted to 10 different departments which lack any co ordination amongst each other.They dont even make note of any information that is provided during a call.Its been a month since i have been following up on my issue.This is the WORST service ever..Never use Fedex if you value your package!! I wish i could enter 0 stars here!! More...
    (Delivery Services)
    hariflex's Picture   hariflex    0 Comments   Comments
  • fed up with fed ex



    I ordered an item off of Amazon.com, the shipper paid for it to arrive within a few days at my house (a $30 value), and the delivery person did not put the package on the truck, so now I have to wait until next Wednesday to receive my order. Beyond the cost of the shipping costs, is the disappointment my family and i now have over having to wait almost an extra week for it. if Fed Ex would have contacted me this morning - instead of waiting until after they were closed to text me - then i would have happily driven to their store to pick it up. i will now put on all of my orders to NOT SHIP... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    jdeal141's Picture   jdeal141    0 Comments   Comments
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