FedEx Consumer Complaints All Reviews

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FedEx Reviews

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  • lazy driver



    FedEx does not pay attention to my customized delivery options. i told them to use the call box at the apartment because i have a baby and a 3 year old. they keep leaving packages at the apartment office which means i have to get in the car with my 2 young children, drive over there and leave them in the car while i get the packages. i am a stay at home mom and want the driver/s to take the time to use the call box so i don't have to keep going to the office to get my packages. More...
    (Delivery Services)
    mrspryor's Picture   mrspryor    0 Comments   Comments
  • bad services



    I submitted the HTC Battery on 03Dec14. Fedex Tracking no. is 772201755955. Please tell me the status how long will it take to deliver the battery. Please do it on priority basis, It was about to deliver on 13Dec14 but today is 15Dec14. Please check the status and let me know the status or call me on 9911003631 More...
    (Delivery Services)
    krishan's Picture   krishan    0 Comments   Comments
  • Package delivery



    You've changed the delivery time of my package twice I am not happy that I have to wait another 4 days for my package when I've already waited 9 days for it. You said it would deliver today then you switched it for another three days I'm not happy about how often my package has been back and forth throughout these two states that are under and above mine. I am requesting that ups delivers instead next time because you guys can't seem to get your delivery times figured out. Thank you for being absolutely incompetent when it comes to deliveries More...
    (Travel)
  • FedEx Smart Post isn't so smart



    An item I ordered on December 1st was sent FedEx Smart Post. It is now December 13th and no one seems to know where it is. After a call to my local post office I found out that THIS IS HOW IT WORKS...FedEx delivers your package to a trucking company, which is always different by the way, and then that trucking company is contracted to deliver your package to your local post office. Once it is delivered to the trucking company it is in limbo. This doesn't sound like a very SMART way to do business to me. Why would FedEx adopt such a ridiculous way of doing business. For those of... More...
    (Delivery Services)
    Unhappy2222's Picture   Unhappy2222    0 Comments   Comments
  • worsr delivery and customer service



    Just want to stay I am extremely dissatisfied with your customer service. I was supposed to receive a custom made dress for my daughters 1st birthday. And no significant attempt was made to deliver it. We received no buzz to our unit, property mgmt or call and yet we were told a redelivery would be made this afternoon. Well I kept calling to find out at 6:45pm I was told we were not getting our delivery & that the only way we could get it is by going to the warehouse at 8pm which to get there is over an hour. It is impossible! And there closed on weekends. Just want to say thank you for... More...
    (Delivery Services)
    megan1407's Picture   megan1407    0 Comments   Comments
  • FedEx delivery



    FedEx is an unreliable delivery service, your top dollar is not worth putting into their delivery services. I think USPS and other carriers are way better when it comes to accuracy and customer service. The people that I have talked to so far does not help you with your problems at all, rather i find them lazy when it comes to troubleshooting my problems. I had issues with the doorbell in my apartment so I have asked their customer service if I could pick up my package at their facility, I made several calls but have never gotten anywhere with them. I advise everyone to stay away from this... More...
    (Holiday shopping reviews)
  • Unwarrented Inspection



    Used package tracking info to see where the delivery process was, It was on the truck for delivery and then returned to fedex warehouse for "Inspection". When I did get the box the next day, The box was undamaged, but the seal tape had been cut and resealed with clear tape! WTF! no note to say hey, we rummaged through your personal property! FEDEX Nazis! Maybe they`are trying to pad their salary's with free Ipads like the TSA! More...
    (Delivery Services)
    claude's Picture   claude    0 Comments   Comments
  • Fedex customer service sucks



    Few months ago, I sent to myself a new paddle I bought, from Colorado to Florida. Finally after a while waiting and tracking my package, they tell me they do not find the package and must be lost! So then we should proceed with the claim. After send all necessary documents, invoice, shipping papers, etc. They sent me $ 100 when the price of the paddle in the invoice was $ 300, after many attempts to speak to the person in charge, to try to get the total price of the item achieves talk to Jackie Conley, who calls for "Sr Claims Agent " and her response was that if I didn't... More...
    (Delivery Services)
    CarlosPinto's Picture   CarlosPinto    1 Comments   Comments
  • My grandma can deliver packages faster than this company



    I have never been so upset before waiting for a package, my package arrived at my local Fedex storage 2 days ago, and it is still "In Transit". I called the local Fedex store and asked about my package and they keep telling me it's being delivered, I check on my package until the end of the day and it ends up being returned back to storage! I've been waiting all day today for my package as well and they close in 2 hours, will it return back to storage again?!? The Fedex store is less than 30 minutes away from my place, I could have easily went over there to pick it up... More...
    (Delivery Services)
    hwMO's Picture   hwMO    0 Comments   Comments
  • Rude FedEx delivery guy



    My mother was treated very rudely and injured her finger while signing for a package. While she was signing for it he started being angry with her for no reason and then snatched the signing device from her hurting her finger and started cursing at her while he was leaving.Very disrespectful and inappropriate want something done about this situation. More...
    (Delivery Services)
    W1zk1ds's Picture   W1zk1ds    0 Comments   Comments
  • fedx refused to deliver crital meds on icepack



    Wlagrens Speciality Pharmacy PAID for OVERNIGHT EXPRESS delivery of some medicalion for a terminally ill cystic fibrosis patient. It arrived in our small town on Sat 11/15/14 at 9:22 AM which is 15 min from my house. tracking said will deliver by noon. then changed to 4:30 then removed from internet, never delivered and no tracking info. NO local number to the center even though they are good size and people ship and PU from there. Called 800 # 4 times during day which is OFF SHORE and cannot speak English. Even tho advised them patient waiting for meds and needed to be transf to the local... More...
    (Delivery Services)
    chrkee's Picture   chrkee    0 Comments   Comments
  • FedEx terrible service



    I recently bought a macbook pro and it was shipped through FedEx. It was scheduled to be delivered via "Home Delivery" according to Apple's website, which according to FedEx delivers Tuesday through Saturday. I received an email from Apple on Saturday that my Macbook Pro would arrive that day. The FedEx tracking number however said it would arrive on Monday. It requires a signature, so I waited on Saturday just in case. It didn't show up. At one point on Saturday I called the local office and print center (On 1618 G St. in Arcata, CA) to ask if they could look up my... More...
    (Delivery Services)
    raifowler's Picture   raifowler    0 Comments   Comments
  • Worse delivery company EVER!!!



    I am currently trying to locate not one but two packages that have been "delivered" to my address. The delivery person stated the items were left at the front door, but I'm wondering what front door did he/she leave my package? Because it definitely wasn't on the front door of my house. This happened twice in one week! I never received any notification saying my package had been sent (yes I even checked my spam mail) nor any delivery confirmation. I had to physically call the company to find out my package was "delivered" both times! In which there were no... More...
    (Delivery Services)
  • Lost Package value $4400



    I had a package that had 11 costumes worth $4,400 from Egypt delivered to my customers. It was a 78 pound box. Never arrived. After months of circles and proof of all payment Fedex gave my clients $998 and said bye. Now my customers have no costumes for their performances and lost $3,500. I don't understand how this is even possible!! It was not a small package. I'm disturbed by how the whole situation was handled. More...
    (Delivery Services)
  • $3,000 items misdelivered or stolen by FedEx



    Shipped a package via FedEx valued at $3,000. The residence it was supposed to be delivered to has a locked gate at driveway which can only be opened from their house. On day package was supposed to be delivered, occupant was home all day and no package was delivered. Tracking number stated that package was delivered and left at front door. This would be only possible if driver scaled the wall with 20lb package and dropped it off undetected by home owner. Once owner noticed package was not delivered, he immediately contacted Local FedEx off ice to make it known. It took local office three... More...
    (Delivery Services)
    kvipperm's Picture   kvipperm    1 Comments   Comments
  • Liars!!



    At the end of May I had sent in paperwork because I had lost mine and had paid for overnight shipping. Later the next day, I got a notice that the company had not gotten my package. I checked the status of my package and it has said delivered. I called fed ex and they told me that it had been lost. I was furious!! Then it was magically found but because it was the end of the day on Friday it wouldn't get to its destination until Monday and was reassured I would get my money back. I saw my credit card statement the next month and saw that I was never credited. I called and they... More...
    (Delivery Services)
    megsara417's Picture   megsara417    0 Comments   Comments
  • Fedex office Jamaica NY



    Driver claimed that she attempted a delivery on Monday October 6, 2014 at 4:19p. This is funny since I had my door wide open to get some sun in the home. I was keeping an eye on the cameras which we have on our home. Only UPS & USPS trucks/van came by my house. I also checked and saw no ticket for attempted delivery. I called 800-463-3339 which is the 800 FedEx number only to speak to someone in El Salvador!!!! I requested a Supervisor who then called the FedEx office here in NY and they refused to come back to make the delivery. I spoke with Caroline at the Jamaica Ship Center who... More...
    (Delivery Services)
  • Never use fedex they suck



    FedEx is a horrible delivery company mainly because they don't wanna deliver any packages. I live in an apartment building and if I'm not standing outside when the driver comes he will just leave a door tag for me to pick up my own package and keep on his route. This would be fine if I didn't pay for delivery. From now on a businesses shipping affiliation will determine if I do business with them because I'm inconvenienced now. More...
    (Delivery Services)
    Chuckie420's Picture   Chuckie420    0 Comments   Comments
  • Fedex review



    They lost my suitcase and never bothered to find it.They ask for the same information 500 times and never get back to you on anything.They open wrong case ids and wrong case ids on wrong tracking numbers.Each time you call you will be rerouted to 10 different departments which lack any co ordination amongst each other.They dont even make note of any information that is provided during a call.Its been a month since i have been following up on my issue.This is the WORST service ever..Never use Fedex if you value your package!! I wish i could enter 0 stars here!! More...
    (Delivery Services)
    hariflex's Picture   hariflex    0 Comments   Comments
  • fed up with fed ex



    I ordered an item off of Amazon.com, the shipper paid for it to arrive within a few days at my house (a $30 value), and the delivery person did not put the package on the truck, so now I have to wait until next Wednesday to receive my order. Beyond the cost of the shipping costs, is the disappointment my family and i now have over having to wait almost an extra week for it. if Fed Ex would have contacted me this morning - instead of waiting until after they were closed to text me - then i would have happily driven to their store to pick it up. i will now put on all of my orders to NOT SHIP... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    jdeal141's Picture   jdeal141    0 Comments   Comments
  • Lost wedding ring - TERRIBLE CUSTOMER SERVICE



    I called about my husband's wedding ring that was supposed to arrive a week and a half earlier. The ring made it onto the truck the morning it was to be delivered by me, yet somehow didn't make it to my doorstep. I spoke on the phone with Ayesha, who said she would look into it for me. I called back two days later after hearing nothing from her and spoke with a Carrie. She had not heard of my situation and said she would do a few things then call me as soon as she got into the office the next day. No phone call from her. So I called again and spoke with a third lady. She told me... More...
    (Miscellaneous)
    ihatefedex's Picture   ihatefedex    0 Comments   Comments
  • JOKE



    What is the point of writing this review and complaining when there is obviously NOTHING BEING DONE ABOUT IT! I just scrolled down to read all the lovely complaints and it seems they just keep coming on and STILL, people are complaining but I don't see ONE DAMN THING PROVING that the time I spent here, is actually going to improve the quality of service for Fed Ex, but no, I think I just wasted more of my valuable time. THANK YOU AND FED EX FOR ABSOLUTELY NOTHING!!! YOU ARE ALL A BIG JOKE! BROOKLYN R. MILLER (ONE PISSED OFF PERSON) More...
    (Delivery Services)
    brooklyn1968's Picture   brooklyn1968    0 Comments   Comments
  • No one knows what they are doing



    I have only had ONE good experience with a FedEx representative and frankly I was quite surprised that it was as good as it had been. I have called in numerous times over the last year and have had nothing but horrible experiences. I either get in touch with somebody who hasn't the vaguest idea what they are talking about and I get transferred 5 or 6 times, and I eventually hang up because NO one is helpful and I've just had 30 minutes of my life wasted; OR the people I talk to are unbelievably rude and seem to have no interest in helping me out. 99% of the time, I get off the... More...
    (Furniture)
    Brexbrex's Picture   Brexbrex    0 Comments   Comments
  • Broken Package



    I have recently bought a picture on a trip to New York that didn't fit in my suitcase. I took it to the FedEx store to ship it back to Dallas, Texas. By the time the picture got delivered to me in Dallas, the frame was broken and the glass was shattered inside the box. Although the box had at least FOUR "Fragile" sticker warnings! Thanks for nothing... FedEx. More...
    (Delivery Services)
    farraaahhh's Picture   farraaahhh    0 Comments   Comments
  • Rude Driver, unhelpful customer service



    I had a package sent to me via FedEx Ground from out of state. FedEx will only deliver ground during the week, 8 AM to 8 PM, but you can't pick the time and can't ask for weekend delivery. I left a signed note for the driver to leave the package or deliver after 5:30 after the first missed delivery (I'm at work M-F 8-5!). Next day, another missed delivery tag, with circles and 5 arrows drawn around 'signature required'. Really? So rude. Don't like your job? Allow me to help you fix that by taking my business elsewhere. So I called customer service.... More...
    (Delivery Services)
    liquidblue's Picture   liquidblue    0 Comments   Comments
  • Nosario, a Customer Service Rep.



    I called to Schedule a Pick-up for 2nd day air for the company I work for. A man Named Nosario picked up the phone. He was so Rude to me that I was shaking when I got off the phone. I had asked him to explain what something meant and he got very irritated and rude and tried to make me feel stupid. It is miserable people like this that should Never EVER work with the public. He clearly takes out his anger over the phone. How he ever got that Job I will never know. the people over at UPS, HDS are so nice and a pleasure to talk to. So Nosario, if you ever read this, i hope you lose your job... More...
    (Airline)
    Kh92's Picture   Kh92    0 Comments   Comments
  • shoes and cloths



    i saw many business and they all r doing good serve with a respect,but in ur business is only thinking about the money.here our problem is my girlfriend send me a gift with a shoes and some few cloths.than she pay extra money like 350 dollar to fedex for speed post to me.than our thing have to come in tuensday.but we didnt got a parcel n also we got a fine like 220 euro from customs.than we call a lot to them.after few days they release our parcel from customs and fedex got my things on friday like 10 o clock.but they still didnt ready to send a parcel to me.they have to send me my parcel... More...
    (Credit Cards, Finance, Banks)
    costumers's Picture   costumers    0 Comments   Comments
  • Promised but no delivery



    I ordered a bed frame that came in 3 boxes, under 2-day shipping. 2 of the boxes arrived, but the 3rd did not. I called, and the lady said, their driver was late to work and decided not to put the 3rd box on the truck. She promised next day delivery on the first truck out. The next day, still a delivery exception and the box was never on the truck. Now they promise it will be delivered the next day which is Friday, a 4th of July Holiday, and I have checked the tracker #. It says Saturday, so they have already lied to me. More...
    (Delivery Services)
    avr19's Picture   avr19    0 Comments   Comments
  • Fedex driver deliberately tried to run us off the road



    We were running out of gas on a desolate stretch of I-15 Southbound. So I set my cruise at 55mph because that gives me the best mileage. A Fedex semi driver passed me, as he was passing he noticed we were minority individuals in our vehicle, so he honked in anger because we were driving too slow. Then the Fedex driver (white guy) tried to run my family off the road and nearly killed us. I thought of filing a police report but I didn't. His plates were P143081, INDIANA plates, with the lettering 810029 at the back. The front box had 809326. He was traveling Southbound on I-15. This was... More...
    (Miscellaneous)
    madatfedex's Picture   madatfedex    1 Comments   Comments
  • delivered empty package



    I sent an expensive electronic to get fixed, and on the return the electronic item disappeared from the packaging and FedEx refuses to help find it. They delivered an empty box, so unfortunately the box was signed for but the merchandise is gone. And "haha," FedEx has no responsibility because they delivered and got a signature, but the fact that the contents were removed is not their problem apparently. Tomeka Brown from. FedEx left me a phone message saying in essence, " We are sorry, but it's not our problem." More...
    (Delivery Services)
    Gray1997's Picture   Gray1997    0 Comments   Comments
  • FedEx truck driver is liar



    I ordered some items from autozone online with 2-day shipping, it does not arrive on time. when check online status, it show up as "Delivery exception". The address is correct, and lived here for 10 years. after several time phone call, they promise will deliver on Friday, I stay home waiting for my package, guess what? no FedEx truck pass by, and the online status show as"Delivery exception". The delivery man NEVER come, he is liar and use the stupid excuse. My car can't move thanks to fedex, save me some gas, that's the only positive I can think about. More...
    (Delivery Services)
    garfield's Picture   garfield    1 Comments   Comments
  • Fedex may be taking your picture when holding up your delivered parcel



    Just received a large envelope package from Fedex - from the Census Bureau. The delivery guy stood on my doorstep and held the pkg up high with his scanner gun aimed at the address and turned to look at me and asked if I was ready and stared at me while he clicked the "scan" button. I had the distinct impression that he wasn't just scanning the pkg but that he was taking my picture. He had no right to come onto my property and take a picture of me standing in my house. This is creepy. I won't be paying Fedex to ship my packages in the future and will choose some... More...
    (Delivery Services)
    2bitTim's Picture   2bitTim    0 Comments   Comments
  • LOST CONTENTS USING FEDEX A COMPANY THAT "SPECIALIZES IN SHIPPING"!!!!!!!



    So Last Monday June 16,2014 I went to the FedEx in Dedham, MA to ship my sister's car keys that I accidentally took back to Boston with me from North Carolina. I paid 37.00 for express shipping so that she could get her keys in a timely manner and operate her Dodge car for school and work and transportation her her two young children. The package was supposed to arrive to her by Wednesday June 18th. By June 20th she still did not receive the package containing her car keys. I called FedEx customer service and was told the package was in Newbern, NC and should arrive to her Friday. This... More...
    (Delivery Services)
  • FedEx mishandles important packages and could care less



    Ordered new swimming pool filter online on 6/18/14. Promised it would ship in 1 day. Picked up in IL by FedEx 6/18, got to MD on 6/19 at the first FedEx location, where it went on another truck on 6/20 to the Halethorpe location, and then was put on a wrong truck by FedEx employee (of course we did not know any of this by using the tracking number. We tracked the package daily with a scheduled delivery of Saturday 6/21!!!!! How can a package go from Illinois to Maryland so quickly and then be mishandled so badly???We waited all day Saturday 6/21 only to be disappointed. Mind you, we... More...
    (Delivery Services)
    AAKU's Picture   AAKU    0 Comments   Comments
  • bed



    I ordered a package from Walmart.com and it was spouse to be delivered sometime wed-fri never came so I called them and they told me that they need to locate the package then they will call me back and let me know what is happening. They got job and that is to get a package from the company to the customer and on time we pay good money on shipping and they can't even do there job right who hard is it to get a package from point a to point b not that hard. I do not recommend them to any one ever. They really need to look into there workers and maybe hire some new ones who can do there... More...
    (Miscellaneous)
    shithead's Picture   shithead    0 Comments   Comments
  • Worst Delivery system and useless representatives



    I Booked a return package from NY to CA using my Fedex number. 3 representatives from last week told me I could request for an upgrade in the package if needed. I did request for an upgrade in the package for an over-night delivery. And even after placing the request the company has not expedited the delivery neither taking any action to help expedite it. Being directed out to multiple operators just to tell me that they are incapable useless folks on call, sucking out money from the people. Another lady even told me that we cannot track packages to such extent. WHAT A JOKE? WHY HAVE... More...
    (Delivery Services)
    addy1984's Picture   addy1984    0 Comments   Comments
  • FedEx Delivered to wrong address



    FedEx seems to have a problem delivering to my address. This most recent event, Mothers Day, the first one since my wife had lost a child and was to be a very hard day for her, I got an e-mail showing her flowers had been delivered. I had not heard from my wife as I knew I would if she had received her flowers. I called her to go look around the house outside and see if there was a package. when I saw FedEx was the delivery company I knew they had delivered it to the wrong place. My wife went to the other location and got her own package.The flower company did everything they could do to... More...
    (Delivery Services)
    worknopay's Picture   worknopay    0 Comments   Comments
  • More like F-You-EX



    I bought some Mother's Day gifts that arrived today for my wife and my mom. I ordered from Shari's Berry's. They sell strawberries that are around $6 per berry. The shipping is astronomical. They come via FedEx. The box is clearly labeled 'perishable' and 'This side up' but the F-you-Ex driver placed the package on it's side to make sure the berries, which are basically art, were turned on their side in the box and messed up. I will not use F-You-EX again. More...
    (Delivery Services)
    brownjm's Picture   brownjm    1 Comments   Comments
  • horrible experience!!!!



    on April 24, 2014 I stayed home all day and waited for the fedex truck to come. He arrived at 1:40 pm, I saw the truck pull up to my apartment. I went to the door and waited for him to get out of the truck. I watched him got to the back of the truck (from the inside he never got out) then go to the front seat and he went back and forth one more time. he then fiddled with some papers and left. I called customer service and was told no attempt to deliver had been made. I then pretty much stayed by my window all day. at 5:00 I tracked the order and it said that an attempt to deliver had been... More...
    (Delivery Services)
  • bad customer service



    On March 27, 2014. I insured an Item to be returned to a buyer from EBAY that sent me the wrong Item. Upon my investigation on what happened, the Item was delivered to the receiver on a Monday. The business was CLOSED, but the drived instead of putting the item back in the truck and delivering it the following day cause the business is located in a secure area , allowed someone to sign for it. After contacting the business, that individual does not work for the company and the business does not know who the person is that signed for it, but stated the business was closed on Mondays. I... More...
    (Delivery Services)
    wildmann98's Picture   wildmann98    0 Comments   Comments
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