FedEx Reviews and Complaints

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FedEx Reviews

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  • FedEx KILLED/let my salt water fish & creatures



    FedEx killed fish and other salt water creatures due to late delivery.... Promised delivery time was BY 3:00. Package arrived in Warwick RI (where the tempertures have been in SINGLE DIGITS with high temp of 32) at 6:43 AM was PUT ON truck at 2:59 PM (again PROMISED delivery time was 3:00PM) and finally arrived at 5:00 PM. As the salt water creatures sat in cold possibly freezing warehouse then on truck for TEN (10) HOURS and 15 minutes. Needless to say the salt water creatures were DEAD on arrival. Long story short.... FedEx KILLED living creatures More...
    (Pets)
    fedexsucks1's Picture   fedexsucks1    0 Comments   Comments
  • Do not ship FedEx



    Worst business I have ever dealt with. I had purchased an item offline and it was shipped through FedEx. FedEx delivered the package to an address that I have not lived at in years. Will it was returned to FedEx and then "lost". There was no way possible that the shipper would have the old address and it was returned to FedEx, so it's completely their mistake. I have been on the phone with FedEx for over a month now because I have not received a refund or anything. Their customer service sucks, everyone that works there talks in circles and they lie to their customers. I will... More...
    (Delivery Services)
    jwaters's Picture   jwaters    0 Comments   Comments
  • FedEx did not even try to deliver my package, even though the system said they did.



    They told my daughter to send a package to a business via home delivery. This was on Friday for a Saturday delivery and the driver never even tried to deliver (both FedEx and the drive admitted this fact) it because it was to a business. The next problem is that since they did not deliver it on Saturday as paid for they were not able to deliver it until Tuesday because home delivery is not open on Monday! So a package from San Diego to Anaheim, 100 miles, took from Friday until Tuesday to get to me. On top of all this, they make you jump through over 1 hour on the phone to even try to get... More...
    (Delivery Services)
    TroyW's Picture   TroyW    0 Comments   Comments
  • Over and over and over



    I will NOT ever use fedex again for any shipping for personal or buisness use. I was extremely let down with the customer service of Fedex. I was met with several rude customer service reps right off the bat when trying to schedule a pick up at our location for an international shipment. First off I scheduled a pick up and he showed up late the first time, didnt show up AT ALL the second time and the third time he was late AGAIN. Now the FORTH time i am waiting AGAIN for the late driver now several hours late. Customer Service cannot do anything for you if you dont have a tracking number.... More...
    (Delivery Services)
    HDB1993's Picture   HDB1993    0 Comments   Comments
  • terrible delivery service



    I ordered a pair of expensive boots from the walking company. The first problem arose when fedex failed to pick up the package for 5 days. When it finally shipped, I was given a delivery date 4 days later. The day of delivery came and as I waited at home, I kept checking the tracking info. Midmorning the tracking info stated incorrect address call fedex. I called and confirmed that the address on the package is indeed my address. I gave cross streets and the main road we live a block off of. I described our house, its position on the block, where are address is visible in two... More...
    (Delivery Services)
    MGMOM's Picture   MGMOM    0 Comments   Comments
  • FedEx destroyed and then DISPOSED OF priceless object being shipped



    My dad died just before Thanksgiving (my mom passed about 3 years ago), and one of the items in their house that I wanted to have is a beautifully and intrinsically hand-carved wooden swan that they had purchased when they lived in Hong Kong. It was about 15 pounds, and about 2 feet in length. I took the swan and a few other small items to PakMail in Seneca SC to have them shipped to me at home, and I emphasized to Andrew at PakMail how fragile this swan was in particular. The wood itself was not fragile but the long swan neck could be broken if it was abused. Andrew assured me that they... More...
    (Delivery Services)
    jarnold72's Picture   jarnold72    0 Comments   Comments
  • Online Shipment



    I an very disappointed in the business that goes on with fedex. They claimed that my delivery didn't arrive because "Customer not available or business closed". I was home all day and never received a single knock on the door and the shipment went out this morning. I've been waiting this product for over a week now and after today I'm not sure if I will use fedex again. More...
    (Miscellaneous)
    Vanisos's Picture   Vanisos    0 Comments   Comments
  • No Delivery of product



    I was sent a Christmas present from friends in Central California. The gift was from the Rocky Mountain Candy co. ( according to FEDEX) I did not receive said package. I requested the package be delivered to a FEDEX Office as I was not going to be home on the delivery date they provided. I laster received via their wabsite a confermaqtion on the change of delivery address and the package was delivered to that location. When I went to pick up the package I was told it was not available.Customer service & executive asst. to CEO not responsive either.That indicated it was just my loss... More...
    (Delivery Services)
    w6jzf's Picture   w6jzf    0 Comments   Comments
  • Parcel not delivered in 2 weeks



    Hello Team, We are a regular user of Fedex express services and we sent a shipment with parcel tracking number 772386173228 on 24th December 2014 to Kazakhstan, however it has not been delivered yet and from the date of 29th December it is showing in Frankfurt location and after that nothing has been updated. Following up numerous time with the shipping agent in Jaipur we have not received any satisfactory answer. This parcel has to be delivered in couple of days as this is now really urgent. Could someone please look into this issue at the earliest. Your urgent attention would highly be... More...
    (Delivery Services)
  • FedEx delivered a dishwasher when no one was home



    Hello, A new dishwasher was delivered to our home when no one was there. The driver was left there in front of the house (not even on the porch) on the evening of January 3, 2015, in sleety and snowy weather. The driver claimes to have gotten a signature, but my husband was not there to sign, so I can only imagine that the driver signed the delivery form himself. Shame on FedEx, and shame on the appliance companies who use this service. I won't be using them again, if they allow this to happen to their customers. More...
    (Delivery Services)
    jkod100's Picture   jkod100    0 Comments   Comments
  • Federal express



    I have never seen such a poorly run company. A overnight delivery shipped on Wednesday that neede to be in my hands by Friday and I'm still fighting to get the package delivered. I've been told that it had an attempted delivery twice (a lie) why wasn't it left, there was no signature required. I was told I'd have the package by 8pm Friday night, again no delivery. Then told package was located in the closest Fed Ex ctr. And I had to come and get the package myself (a hour and a half round trip). It's now Saturday late afternoon and I'm still waiting. I've... More...
    (Delivery Services)
    Msandford's Picture   Msandford    0 Comments   Comments
  • false commitment on delivery



    delivery type = Overnight package submit date - 30/12/14 package delivery date on submission=01/01/15 complaint date = 02/01/14 package status =not deliverd expected deliver as cs says=03/01/14 i had a package which was urgent, and still they said tomorrow will be delivered but the delivery type was "Overnight delivery" and its should be delivered on any circumstances.Fog,temp and not had a delivery office there so gave it to other courier service ,these all are make falsify your commitment towards customer, As you were well renowned international business in courier... More...
    (Delivery Services)
    rishis's Picture   rishis    0 Comments   Comments
  • Never opt for FEDEX international shipment.



    NEVER CHOOSE FEDEX FOR INTERNATIONAL SHIPMENT AS WELL AS DOMESTIC. Horrible service at extreme. They charge a lot and service is worth for 0.1% of what we pa. This does not happen for me first time, it's 2nd. Also It happened for my 4 friends. The below words are the mail that I sent to FEDEX Customer support team. Headline: Customs clearance of your shipments AWB NO: 772415426632 Even though I submitted KYC docs and 2 ID proof Documents long while, Why there is delay in customs clearance? I paid $14 for the shipment and I am well aware that I have to pay customs duty charges and... More...
    (Delivery Services)
    karthickscse's Picture   karthickscse    0 Comments   Comments
  • Did NOT deliver in time stated



    I waited all-day, 8am to 8pm Tuesday 23rd December, I received NO delivery by Fedex. I was expecting a delivery of a fresh goose. This is a perishable item. The Goose was collected by Fedex on the 21st of December. The parcel was delivered on the 29th December and was left at back gate. I now have a rotten Whitney Farm - Goose. I now have the task of removing goose in its damage box to the tip. I also had to purchase a replacement Turkey on the 24th of December. More...
    (Delivery Services)
    JohnBB's Picture   JohnBB    0 Comments   Comments
  • FEDEX - NOT DELIVERING MY ITEM



    My order was picked by Fedex from Jaipur (tracking id 772334047070) in 20th Dec 2014 and it was to be delivered by 23rd Dec to Guwahati. But from 21st Dec 2014 its status is in "transit" in Kolkata.I have called more than 50 times and also lodged complaint but still after 5 days it is in Kolkata Airport and no fedex guy is able to answer why this item is stucked there for 5 days.Fedex has spoiled by business and I am realy upset and helpless as I could not find out the way how to get my package. More...
    (Delivery Services)
    SLOKA's Picture   SLOKA    0 Comments   Comments
  • lazy driver



    FedEx does not pay attention to my customized delivery options. i told them to use the call box at the apartment because i have a baby and a 3 year old. they keep leaving packages at the apartment office which means i have to get in the car with my 2 young children, drive over there and leave them in the car while i get the packages. i am a stay at home mom and want the driver/s to take the time to use the call box so i don't have to keep going to the office to get my packages. More...
    (Delivery Services)
    mrspryor's Picture   mrspryor    0 Comments   Comments
  • bad services



    I submitted the HTC Battery on 03Dec14. Fedex Tracking no. is 772201755955. Please tell me the status how long will it take to deliver the battery. Please do it on priority basis, It was about to deliver on 13Dec14 but today is 15Dec14. Please check the status and let me know the status or call me on 9911003631 More...
    (Delivery Services)
    krishan's Picture   krishan    0 Comments   Comments
  • Package delivery



    You've changed the delivery time of my package twice I am not happy that I have to wait another 4 days for my package when I've already waited 9 days for it. You said it would deliver today then you switched it for another three days I'm not happy about how often my package has been back and forth throughout these two states that are under and above mine. I am requesting that ups delivers instead next time because you guys can't seem to get your delivery times figured out. Thank you for being absolutely incompetent when it comes to deliveries More...
    (Travel)
  • FedEx Smart Post isn't so smart



    An item I ordered on December 1st was sent FedEx Smart Post. It is now December 13th and no one seems to know where it is. After a call to my local post office I found out that THIS IS HOW IT WORKS...FedEx delivers your package to a trucking company, which is always different by the way, and then that trucking company is contracted to deliver your package to your local post office. Once it is delivered to the trucking company it is in limbo. This doesn't sound like a very SMART way to do business to me. Why would FedEx adopt such a ridiculous way of doing business. For those of... More...
    (Delivery Services)
    Unhappy2222's Picture   Unhappy2222    0 Comments   Comments
  • worsr delivery and customer service



    Just want to stay I am extremely dissatisfied with your customer service. I was supposed to receive a custom made dress for my daughters 1st birthday. And no significant attempt was made to deliver it. We received no buzz to our unit, property mgmt or call and yet we were told a redelivery would be made this afternoon. Well I kept calling to find out at 6:45pm I was told we were not getting our delivery & that the only way we could get it is by going to the warehouse at 8pm which to get there is over an hour. It is impossible! And there closed on weekends. Just want to say thank you for... More...
    (Delivery Services)
    megan1407's Picture   megan1407    0 Comments   Comments
  • FedEx delivery



    FedEx is an unreliable delivery service, your top dollar is not worth putting into their delivery services. I think USPS and other carriers are way better when it comes to accuracy and customer service. The people that I have talked to so far does not help you with your problems at all, rather i find them lazy when it comes to troubleshooting my problems. I had issues with the doorbell in my apartment so I have asked their customer service if I could pick up my package at their facility, I made several calls but have never gotten anywhere with them. I advise everyone to stay away from this... More...
    (Holiday shopping reviews)
  • Unwarrented Inspection



    Used package tracking info to see where the delivery process was, It was on the truck for delivery and then returned to fedex warehouse for "Inspection". When I did get the box the next day, The box was undamaged, but the seal tape had been cut and resealed with clear tape! WTF! no note to say hey, we rummaged through your personal property! FEDEX Nazis! Maybe they`are trying to pad their salary's with free Ipads like the TSA! More...
    (Delivery Services)
    claude's Picture   claude    0 Comments   Comments
  • Fedex customer service sucks



    Few months ago, I sent to myself a new paddle I bought, from Colorado to Florida. Finally after a while waiting and tracking my package, they tell me they do not find the package and must be lost! So then we should proceed with the claim. After send all necessary documents, invoice, shipping papers, etc. They sent me $ 100 when the price of the paddle in the invoice was $ 300, after many attempts to speak to the person in charge, to try to get the total price of the item achieves talk to Jackie Conley, who calls for "Sr Claims Agent " and her response was that if I didn't... More...
    (Delivery Services)
    CarlosPinto's Picture   CarlosPinto    1 Comments   Comments
  • My grandma can deliver packages faster than this company



    I have never been so upset before waiting for a package, my package arrived at my local Fedex storage 2 days ago, and it is still "In Transit". I called the local Fedex store and asked about my package and they keep telling me it's being delivered, I check on my package until the end of the day and it ends up being returned back to storage! I've been waiting all day today for my package as well and they close in 2 hours, will it return back to storage again?!? The Fedex store is less than 30 minutes away from my place, I could have easily went over there to pick it up... More...
    (Delivery Services)
    hwMO's Picture   hwMO    0 Comments   Comments
  • Rude FedEx delivery guy



    My mother was treated very rudely and injured her finger while signing for a package. While she was signing for it he started being angry with her for no reason and then snatched the signing device from her hurting her finger and started cursing at her while he was leaving.Very disrespectful and inappropriate want something done about this situation. More...
    (Delivery Services)
    W1zk1ds's Picture   W1zk1ds    0 Comments   Comments
  • fedx refused to deliver crital meds on icepack



    Wlagrens Speciality Pharmacy PAID for OVERNIGHT EXPRESS delivery of some medicalion for a terminally ill cystic fibrosis patient. It arrived in our small town on Sat 11/15/14 at 9:22 AM which is 15 min from my house. tracking said will deliver by noon. then changed to 4:30 then removed from internet, never delivered and no tracking info. NO local number to the center even though they are good size and people ship and PU from there. Called 800 # 4 times during day which is OFF SHORE and cannot speak English. Even tho advised them patient waiting for meds and needed to be transf to the local... More...
    (Delivery Services)
    chrkee's Picture   chrkee    0 Comments   Comments
  • package not delivered



    I have ordered for a package from bangalore on 6th nov 2014 and its been couriered thro fedex and it reached chennai by 09 Nov 2014 but unfortunately till now I dint receive the package when I called the branch they dint response properly instead they throwing the ball from their court very bad customers are getting treated. And even now I dint get a proper response date today is 15 nov 2014. my air way bill no =612275542920 please someone can help me??? More...
    (Delivery Services)
  • FedEx terrible service



    I recently bought a macbook pro and it was shipped through FedEx. It was scheduled to be delivered via "Home Delivery" according to Apple's website, which according to FedEx delivers Tuesday through Saturday. I received an email from Apple on Saturday that my Macbook Pro would arrive that day. The FedEx tracking number however said it would arrive on Monday. It requires a signature, so I waited on Saturday just in case. It didn't show up. At one point on Saturday I called the local office and print center (On 1618 G St. in Arcata, CA) to ask if they could look up my... More...
    (Delivery Services)
    raifowler's Picture   raifowler    0 Comments   Comments
  • Worse delivery company EVER!!!



    I am currently trying to locate not one but two packages that have been "delivered" to my address. The delivery person stated the items were left at the front door, but I'm wondering what front door did he/she leave my package? Because it definitely wasn't on the front door of my house. This happened twice in one week! I never received any notification saying my package had been sent (yes I even checked my spam mail) nor any delivery confirmation. I had to physically call the company to find out my package was "delivered" both times! In which there were no... More...
    (Delivery Services)
  • Lost Package value $4400



    I had a package that had 11 costumes worth $4,400 from Egypt delivered to my customers. It was a 78 pound box. Never arrived. After months of circles and proof of all payment Fedex gave my clients $998 and said bye. Now my customers have no costumes for their performances and lost $3,500. I don't understand how this is even possible!! It was not a small package. I'm disturbed by how the whole situation was handled. More...
    (Delivery Services)
  • $3,000 items misdelivered or stolen by FedEx



    Shipped a package via FedEx valued at $3,000. The residence it was supposed to be delivered to has a locked gate at driveway which can only be opened from their house. On day package was supposed to be delivered, occupant was home all day and no package was delivered. Tracking number stated that package was delivered and left at front door. This would be only possible if driver scaled the wall with 20lb package and dropped it off undetected by home owner. Once owner noticed package was not delivered, he immediately contacted Local FedEx off ice to make it known. It took local office three... More...
    (Delivery Services)
    kvipperm's Picture   kvipperm    1 Comments   Comments
  • Liars!!



    At the end of May I had sent in paperwork because I had lost mine and had paid for overnight shipping. Later the next day, I got a notice that the company had not gotten my package. I checked the status of my package and it has said delivered. I called fed ex and they told me that it had been lost. I was furious!! Then it was magically found but because it was the end of the day on Friday it wouldn't get to its destination until Monday and was reassured I would get my money back. I saw my credit card statement the next month and saw that I was never credited. I called and they... More...
    (Delivery Services)
    megsara417's Picture   megsara417    0 Comments   Comments
  • Fedex office Jamaica NY



    Driver claimed that she attempted a delivery on Monday October 6, 2014 at 4:19p. This is funny since I had my door wide open to get some sun in the home. I was keeping an eye on the cameras which we have on our home. Only UPS & USPS trucks/van came by my house. I also checked and saw no ticket for attempted delivery. I called 800-463-3339 which is the 800 FedEx number only to speak to someone in El Salvador!!!! I requested a Supervisor who then called the FedEx office here in NY and they refused to come back to make the delivery. I spoke with Caroline at the Jamaica Ship Center who... More...
    (Delivery Services)

FedEx Reviews By Product

 

FedEx Comments


rumsey3jack says: (1 month ago)
 0
I'm very displeased in FedEx! I order on the 21st of Dec 2014 and was to be delivered between the 26th and 30th, its the 31st now and I spoke to a representative and they don't even no exactly where the promise ring I ordered!? I was to propose tonight when ball drops but can't now!! Very unprofessional and i told them to keep it at wharehouse ill come pick up myself and they dont no where it is!! now I have nothing to propose with! Fuck you FedEx and I will never use service again!!! All your reviews are bad and I should have read them b4 placing my order! Lesson learn from me but not by u as every review u have sucks!!!! Burn n hell FedEx!! UPS all the way everyday!



chellike says: (4 months ago)
 0
FedEx constantly leaves door tags stuck on the outside of my building when they cant get through the secured lobby doors. I live in a 110 unit condo and fedex never writes the unit number on the door tag so we know who's tag it is. I've called about this problem before and was told that the driver should make note for whoever is to get the notice. When will you fix this!!!!



grizzssly says: (6 months ago)
 0
you pay fedex to deliver a package and they have to have usps deliver it for the, so why not just use usps in the first place, it will get there days earlier, ive come to the conclusion, that fedex is the worst delivery service there is, 8 days to get a package half way across the states, that would take ups or usps 2 or maybe 3 days,



JasonG1979 says: (6 months ago)
 0
I dealt with fed x 3 times it was the worst experience I've ever had. I wouldn't use fed x if they paid for it. The first time they delivered it to the wrong house 2nd time they ghost my house saying no one was there and I had the door open and I was on vacation never left a spilt saying they were there the driver probably wanted to get off at 1:00 so I'm sure he does that all the time. And the 3rd time they delivered to the wrong house again called and they acted like someone stole it, likely the next day the house they dropped it off to brought it to my house. I'm telling you use U.P.S



hamza says: (7 months ago)
 0
Fedex is absolutely the worse delivery company ever I never get my packages.We have been having the worst time getting FedEx Express to pick up our packages..from south africa to toronto..



mccameyhospital says: (8 months ago)
 0
We have been having the worst time getting FedEx Express to pick up our packages. I work at a small health Clinic and we have several drug screens that have needed to go out for a week. We have had this same issue reoccur for months now. We schedule they do not show up so we have to schedule again and again until finally several days later they pick it up. The driver does not show up and when they do, they do not actually come by the appropriate place for pickup. I have tried and tried to address this with customer service however, they keep giving us the run around. Fed Ex gets alot of business from our facility. They will soon be losing this business. Terrible Service and Zero follow through on complaints. Do Not Use this company.



rbenavidez0120 says: (8 months ago)
 0
Dear Sir
It's true. I can't prove your driver made a mistake and delivered my package to someone else. I can't prove he took my package home and kept it. I can't even prove I didn't receive the package but I know (I didn't). I can however prove that he didn't ring my doorbell because he told me he didn't have time to ring doorbells. You give him to much work. I do an unusual amount of business (on line). The companies I deal with use UPS, USPS or Fed Ex. I will no longer do business with a company who uses Fed Ex and I'll let them know why. It may take me three or four months to cost Fed Ex as much money as they cost me, (by myself). However, I have many friends and relatives. I'll make sure they all know what Fed Ex did to me. I'm sure you think a company as big as yours considers a million dollars to be insignificant and I wholeheartedly agree. Even if I could influence several hundred people to stop using Fed Ex, it would take years to cost your company that much. Please note, my goal is not to cost your company a million dollars. My goal is to put your company out of business. It's a worthy cause. I'm retired. What else do I have to do?



skumar says: (9 months ago)
 0
Do not ship with fedex if it is more than 5 pounds, they do not deliver shipment and infact they will update into the system that they attempted to deliver 3 times. They will send back the item or ask us to pick from the local store
Irving texas is one among those types where you will definitely get this kind of service where more lazy guys were in this terminal



shonte says: (11 months ago)
 0
Fedex is absolutely the worse delivery company ever I never get my packages on time, or updates on my package it maybe update me one time and that's it... I can't believe it's made it this far as a company! UGH



aprent890 says: (2 years ago)
 0
Fedex is unreliable, poorly designed, and severely lacking in customer service. I ordered a package online who, unfortunately, uses FedEx as it's method of shipping. Because I track packages online, I knew that my package had attempted to be delivered two times- though I had not received a slip on my door indicating that they had been there. I called FedEx to find out if my package could be delivered at a convenient time or if I could pick it up somewhere close to where I am. The answer to both were no. FedEx only delivers during regular working hours- unless of course you live in a specific area they will deliver to you on Saturday. I was also informed that, even though I paid for shipping fees, I am required to drive an hour out of my way-during business hours- to claim my package withing 7 days or it will be returned to the shipper. I had to call FedEx 4 different times to receive answers I was looking for-I am still far from satisfied. The last lady I spoke to understood good customer service the most, however when I looked today she had actually not put notes into my tracking file she said she was going to. Now I am lost as to where my package is, what to do to retrieve it, who to call for information, and unsure as to whether or not I will ever receive my package. My advice to you, is avoid FedEx!!!!



themuse55555 says: (2 years ago)
 0
I made my order several days ago and it was supposed to arrive on saturday, today. I'm waiting all day and tracking online when i finally get the message that the given address to be delivered to was wrong. I called customer service and they told me the address they had which was the correct address! I hate fedex, this isn't the first problem i've had. There is a reason i give a contact number, call the damn number, I'm sitting here waiting I can give directions! They are lazy drivers who don't deserve their jobs, low lives! I will never use fedex again and will advocate against them and preach to everyone i know and any who will listen. I hope fedex is obliterated i would cheer. Now i have to make extra efforts for a refund. I will make every attempt to get every bit of compensation i can.



chris75 says: (2 years ago)
 0
No wonder FedeX is losing to UPS, their CEO sucks cause he cuts drivers and we pick those who delivers faster which is anyone else but FEDEX.Time to change those who cuts delivery drivers cause you can only squeeze an orange so much that those guys are not making in time...



mlindsay says: (3 years ago)
 0
We shipped some personal food supplies for a disabled child due to use when he visits his grandparents in Thailand. We agreed with Fedex that we did not want to pay any import duties or charges nor any extra costs and informed both Fedex customer service in the UK and in Thailand (in their language) to notify us as soon as any problem occurs and to tell us if any charges were trying to be applied in which case we would destroy the shipment. Fedex confirmed in three separate telephone conversations this arrangement and that no import charges would apply given the nature of the shipment.

On shipping the courier who picked up insisted we tick a number of boxes without giving us a chance to read the very small print around them and told us that they were of no consequence. This is the first shipment we made with Fedex. We then phone every day asking about progress and when the shipment was delayed at customs we repeatedly phoned the UK and Thailand asking if any extra charges were being incurred and told them we did not accept any and would not accept any. They confirmed that if any extra charges were to be incurred we would be informed and asked for authorization before billing us.

We have now been told by Fedex today in the UK that a 1000% import duty has been negotiated and applied to our account and that as we were tricked into ticking a small box making us responsible for import duties we must pay whatever the local person negotiated even if it is ridiculous.

We think Fedex have behaved dishonestly and nastily into misinforming us and tricking us to pay for unfair charges which they lied about being not applicable. The staff do not care and are incompetent.

I Urge a boycott of FEDEX by all concerned and especially warn everyone not to use FEDEX on overseas shipments. They have an unsafe arrangement with the local customs in less honest countries like Thailand and have an open account with customs who bill them what they want and then they bill you. If you want to pay 100 times over the odds then OK use them.



jwarner175 says: (3 years ago)
 0
Filed claim for damaged outboard motor I shipped. It was securely packaged in a rubbermade container with lots of bubble wrap and cardboard. Fedex placed heavy object on top of container and damaged engine. Filed a claim submitting all info including pictures of damage, receipts etc. Claim contact William Cobb denied claim stating it should be packaged in a wooden crate. On a side note the last time I "tried" to ship something in a wooden crate with fedex they said they will not ship in a wooden crate because it damages there belt. Why pay for insurance if Fedex will deny all claims! FEDEX SUCKS



2mhonen says: (4 years ago)
 0
We send and receive FEDEX pkgs./envelopes each week at my place of employment. The one most common comment made by fellow co-workers is that when filling out your forms, it is often hard to bear down with the pen enough to where the info. on the last page of the form shows the mailing address, etc. clearly.
Any plans on updating your forms to help with this problem. I'm sure many of your customers have run into the same thing.




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